postalcenter - Millis Store

I love this place. It's great that they deal with all the major carriers (UPS, USPS, FedEx). Used them dozens of times with no issues.

But as the 14 signs on their storefront emphatically warn you... don't try to bring a package with only a QR code!!! 😀

You get your pick of carriers here plus everyone here is so kind and helpful. Deborah helped me ship out an item I was selling and was so thorough, patient, and careful about every detail. I really owe it to her that I didn’t get screwed over from an online buyer. She even left me a little ornament gift to make me feel better when she heard I had been scammed. A real gem and proof that people make a difference in the world, even in this tiny little shipping center. A big thank you to Deborah for her attention to detail and ability to not get flustered or eager to move onto the next customer during the busy holiday season. It was duly appreciated and the little extra effort was worth miles.

I had the most WONDERFUL experience here today. I had to ship a package overseas and was so confused by the address I had been given, but the woman at the counter helped me every step of the way and even googled the things I was unsure of. I had a huge line form behind me so I kept apologizing but she assured me not to worry and was nothing but nice. Thank you!!

"Many satisfied customers go to the Postal Center because of the excellent service-with-a-smile that Tim provides. He goes well above and beyond--Tim is the best and makes the Postal Center the important part of the community it is. Highly recommend the Center for whatever services you need. I hope the owners appreciate Tim's enormous contribution and compensate him well--he runs it like it is his own company."

Great place. Super helpful. Tim is a pro and keeps the line moving for the working folks as crazy people send bars of soap overnight to Upper Scabobia.

Been there twice recently. The staff was very helpful and friendly.

The team at Millis postal center is great! Beyond helpful and they even have things for kids to do!

Always helpful, friendly, more than happy to great and serve your needs

Been going there for years. Top notch people.

Always receive excellent friendly service!

always professional great service

Good, quick, efficient staff.

After many good experiences here I have had a horrible one. The lady at the desk disagreed with what I was posting was properly paid (I had already prepaid with USPS) and proceeded to open my package and tell USPS to ship it back to me. This is completely unacceptable, and I will not be returning.

Even one star is too many here. This establishment has extremely poor customer service, the worst that I have seen in years. Please save yourself the hassle and go to an actual FedEx or UPS store for your shipping needs.

I dropped off a package to be shipped via FedEx on a Friday afternoon, and I was provided with a receipt and a tracking number. However, there there is no record of the tracking number and thus the package cannot be tracked on FedEx.com. I checked the tracking number the entire weekend and also on Monday, but no record. I call the FedEx customer service number, but of course they can't do anything without a functioning tracking number.

I call the store to ask if they can help me, as they were the ones doing the shipping and they were the ones that provided the tracking number. The person on the phone hangs up on me saying that I am not a paying customer and she needs to help only the paying customers in the store. I call back to speak with the owner, and he says the same thing, that if he helped every customer, he wouldn't have time to do anything else.

I now have a package that I paid extra to ship here (instead of a FedEx store), and it cannot be tracked. Please go directly to a FedEx or UPS store where you will at least have peace of mind of knowing where your package is and you can also call a customer service number.