Spencer Collision Center Inc

I received a recommendation to call Spencer Collision from a staff member at my machine shop. I'm so glad I followed his advice. Where other shops had been curt and condescending to me, this shop was open and considerate. The owner offered to look at my car based on photos when it was unable to be driven there, then took the time to talk with me in person after I put it in a drivable state. He gave me honest and reasonable feedback on the repair cost and time estimates. All in all, he was incredibly helpful in my car repairing process. I'll never stop recommending this shop to others who are seeking this high level of quality and effective service.

Extremely happy with the work! They are professional and courteous! Working with Doug (the owner) was very easy. He responded to my questions in a timely manner and kept me up to date as the work progressed. In my case it was repair from an accident. He also handled several modifications I had been wanting to make at the same time. He gave me great advice to help me decide was best for me. He handled sourcing the parts and ensure they'd work with my vehicle, which was not always easy! Truck looks amazing!

Great experience with Spencer Collision, after the bad experience of having my car hit in a parking lot by someone who then disappeared. Doug was so helpful in working with my insurance carrier. The appraiser substantially underestimated the cost of the repair but Doug was able to negotiate with them and show that the job was much bigger than they thought so I was fully covered. Doug was extremely accomodating with my schedule for dropping off and picking up the car. The job was beautifully done and they even washed the car before I picked it up😄. Highly recommend this shop!

I had a phenomenal experience recently with Spencer Collision Center. I made a very expensive “oopsie” in my very brand new car and reached out to multiple local body shops for quotes. Doug was very responsive to my email and was quick to arrange an appointment for an in person evaluation/quote. He was very thorough, transparent, and fair in his quote and took the time to explain the different options I had to either pay out of pocket or to file a claim with insurance and help me deal with that process. After he ordered the parts, he stayed in touch with updates on shipping, delivery, and when he would be ready to start work. He gave me plenty of notice about when to drop the car off so that I could arrange for alternate transportation while my vehicle was in the shop. He then turned the car around very quickly and did EXCELLENT work!! YOU CANNOT EVEN TELL about my literal “run in” with that gas station bollard. My brand new car looks brand new again! I highly recommend Doug/Spencer for any body work you need. While I hope to never need his services again, I will definitely be back here if I do! Thank you, Doug!

Very happy with my experience at Spencer. The scheduling of the repairs was easy. I was quoted a two week timeframe for the repairs. Work was done as quoted even with the insurance company lowballing the quote. Spencer got the insurance company in to reassess the the quote. My truck looks like new. They even detailed the interior. Highly recommend Spencer Collision Center.

This is an absolutely stellar operation. Service oriented, friendly and professional. Our insurance company recommended them for both of our accidents and the experience has been terrific. Doug is very helpful and takes the time to communicate everything to us throughout the process. I would highly recommend Spencer to anyone in need of auto body or collision work!

First car accident on my new Infiniti QX80 hated that I now had to deal with this problem! Thought it was going to be a long process and that my car was never going to be the same. Boy was I wrong, luckily from the moment I stepped into Spencer Collision this problem was no longer a problem. Doug stepped in and took over. Doug turned around a same day estimate and how long he would need my car. All I had to do was schedule a date that worked for me and in 2 short days i picked up my car as promised. Car was repaired, bumper was painted just like new! No hassle with insurance, no hassle with driver that hit me, Doug handled it all from start to finish. I highly recommend Spencer Collision, fantastic work, professional, exceptional service and peace of mind!

Couldn't recommend Doug and his team highly enough! My car was hit and the entire left side was damaged. Doug and his team did a fantastic job putting the car back together. It looks good as new! iDoug is very professional and handled all the communication with insurance as well as kept me informed on what was happening throughout the entire process.

We had a decent amount of damage to our Honda Accord that needed to be repaired. Immediately we were impressed upon our arrival at the shop with the professionalism displayed by Spencer's staff. Considering the shop was located on Route 1, we were worried about how high their prices would be, but were pleasantly surprised when their estimate was in line with other body shops in the area. We decided to go with them and couldn't have been happier with the result. The quality of their work was such that our car looks as good as new, and they were able to deliver it within the promised timeframe. If you are looking for master craftsmanship, competitive pricing, and a company that takes pride in its work then I highly recommend this company. We wouldn't hesitate to go back.

I have been going to Spencer Collision for body work for several years now. The process has always been straightforward and pretty painless. They work with the customer and insurance companies to get the work done right and on time. I have never had a bad experience here. Some fairly complicated repairs have come out like new every time. Just to be clear, none of the crashes were my fault!

Had another great experience with Doug and team at Spencer Collision. Responsive, accurate, and detailed during the quote process. Repaired back to new on schedule. Highly recommend Spencer.

Great experience repairing my bumper and touching up a couple of spots! Quality work, on-time delivery (actually sooner than expected), reasonable price and great responsiveness/attention by Doug, the owner.

Excellent job!! A tree fell on the hood and windshield of my car. I took my car to Spencer Collision and they were very professional and precise with replacing and fixing the parts. It came out beautiful!! Super pleased with the work. 😁

Doug made what can often be a stressful experience a breeze. He kept us updated throughout the entire repair process, worked seamlessly with our insurance company, answered all questions and delivered on time.

Spencer Collision is the best shop around. The owner, Doug, is very responsive. The repairs were done quickly and the car looks brand new. I recommend them hoghly.

Excellent work overall! Easy communication, and Doug took care of going back and forth with insurance. Very happy with the quality of work and level of professionalism.

My family and I have been dealing with spencer collision center For twenty three years And always received excellent service and precision work. And my family is grateful for his servic

Amazing work. My car looks brand new again!! Not only top-notch body work but they were very knowledgeable and went above and beyond dealing with the insurance companies.

Doug was extremely knowledgeable and helped walk me through the entire process. He provided strict timelines and met the goals. I would highly recommend this business!

This is my second time using Spencer collision on my Cadillac Escalade and he has done an excellent job if I ever had a future need for work again I would always choose him.