E&H Ace Hardware

Been buying wine making supplies from this location for years. Kristin is always so helpful and knowledgeable.

Great experience at Ace today. Car ran low on oil and went in to get some to top it off. Met a very friendly helpful sales associate who not only showed me where to find the oil, but came outside, checked my car to make sure I'd get the correct oil and then helped fill the oil tank. Thank you!!!

Friendly customer service. Every time I go I have at least 2-3 staff offer to help me. Plus, they sell Benjamin Moore paint. I had a bad experience with chalk paint and Benjamin Moore saved the day. The sales person did not oversell the paint. He just said “You can’t beat Ben Moore.” I know now that it is the truth and won’t use anything else. He even wanted to see pictures of my project. Store is clean and inviting. I’m happy to give them my business.

What a great store! I had so many questions and all of them were answered politely and patiently. I also needed a specific can of paint. The manager looked it up at all their stores, their warehouses, etc. he managed to find one remaining at a competitor and he gave me their information. So helpful! I will definitely be back here first before going anywhere else. A++

The person that works in the beer brewing section is very helpful. You will spend money here and go home and brew great beers to brag about. All good.

CJ was helpful and courteous when buying an outdoor fire pit. He also brought it out and loaded it into our van.

Absolutely excellent customer service going above & beyond at Medina OH Ace hardware connected to the Buehlers store!! I was looking for a specific metric screw and got the option. The manager, Steve Hrbak, told me to take it home but bring the product back if it didn’t work and they would help to put a product together that I didn’t even buy at the store. I did that and I am very thankful for the over the top assistance was provided. Highly recommend this store! Ace is the place!!! 👍

Great service. I was working on replacing some old door trim and there were a few spots that had wood rot or had rotten away. I was told exactly where to use and how to use it. The door trim looks great!

The people who work here are always very friendly and helpful. They are knowledgeable when I have questions--anything from bird feeders, seed supplies to paint and painting techniques. I love shopping here and finding things to buy that I didn't even realize I needed.

Stopped in the store, Adam helped me as soon as I walked in. Water Heater went out and Adam helped me replace the parts saving me $600. Honest knowledgeable people work here. I'll be back.

I have been shopping at Ace Hardware in Medina for 5 years. They are the most friendly, helpful & genuine people I have ever met. They offer help as soon as I walk in & make sure I have exactly what I want!!
Ace Hardware in Medina is the best kept secret for quality service, customer service & good deals!!

I am not a very handy person and hardware stores can be intimidating. I had a lot of questions when I went in to the store. Adam was so helpful and answered all of my questions - I left with everything I needed. I will definitely be back!! Thank you!!

Great service from Bill, needed paint matched to finish my project. I got everything I needed, store looks totally different in a good way. I'll be back soon to tackle my next project.

Went in because my sump pump went out and my basement flooded. Adam was able to save the day giving me everything I needed to fix the problem. Great customer service from start to finish, I will definitely be back!!!!!!

A couple of years ago I bought a bird feeder for my mother and set it up outside of her window. Watching the birds come and go is truly one of the few pleasures she has left in her long and uneventful days in a nursing home. I live in Florida and needed a way to get her more bird seed.
Last week I was shopping at my local Ace hardware store and told the gentleman taking care of me my situation. He told me to get in touch with the local Ace hardware near my mother and they would deliver the bird seed to her.
I would like to publically thank the store manager Dan Farnsworth and his staff for going out of their way to take care of my purchase. It was a $12.00 sale but it meant a million to me.
I will go out of my way to shop at Ace hardware in the future.
Thanks again,
Fred Cirignano

Great and helpful staff. While Adam helped me he let the little guy play with his measuring tape. Now my son wants to builder. Thank you for being so kind

We usually find the products we are looking for. Employees are friendly, helpful, and professional.

Wow i had an amazing experience today. The store was so clean and everyone was so nice!

The most helpful place in town. I barely get in the door before someone asks if they can assist me. This is where I go to get solid advice on anything I'm trying to fix.

Manager contacted me after misunderstanding by employee and I was really impressed. Handled very well, I’ll make sure to return based on the gesture.