Farmers Insurance - Frank Sanchez

I would recommend Frank Sanchez & his agency to everyone in Austin! Frank has always been easy to communicate with and finds us fantastic policies at reasonable prices. It’s nice to know that you working with an agency that isn’t in this business just to take your money!

Frank Sanchez and his entire team are wonderful to work with! He will help you get the best possible rate with Farmer’s Insurance and taking care of business is always fast, friendly, and a great experience.

When I moved to Austin at the end of 2017 I was able to get my renters insurance through Mr. Sanchez's office. His staff was able to get me the insurance I needed quickly and answered all of my questions. When I had to file a claim a week ago, again his office was extremely helpful and informative in helping me through the process. The Farmers adjuster was great too. Mr. Sanchez personally followed up with my claim to make sure everything went smoothly. Highly recommend if you are looking for insurance coverage from staff that offers a personal touch and sincerely cares about its clients! They are amazing!

Frank has helped me, my family and friends for years. I trust him to do the best thing for me and have never been disappointed.
I can't recommend Frank enough!

These guys are amazing to work with. They know what what their doing. Work with you so you get exactly what you need or want. Car, home, rental insurance….. They are Great.

The office of Frank Sanchez takes great care of their customers. My experience with them is excellent. Customer service far exceeds other insurance agents.

Frank Sanchez runs a friendly, attentive, and professional office. Always happy to work with his staff and do business with them!

Honestly SUCH amazing experiences all around from this agency. They’re always so helpful when I call or stop by!

Incredible agency with an even better agent! Family friendly and easily accessible! I would recommend Frank and Arlene's agency to anyone looking to buy insurance!

Very professional team and very easy to work with. I would recommend Frank sanchez to any one of my friends or family.

They were able to get me a policy that beat everyone else, local and big name.. Gotta give em a few stars 🤷

Excellent service super friendly and helpful.

This was my first experience getting car insurance on my own and it was incredibly frustrating.

A long time ago, I was on my mother's policy with Farmers. We left Farmers and went elsewhere. Then, when I was looking for a policy for myself, I decided to give Farmers a try.

I told the agent, Beth, that I was looking for a new quote for myself. Gave her the date that I'd like my policy to start, and my address, along with the rest of the information.

I was quoted at $140. Then, I get my insurance card. Wrong address. I let her know.

I email asking if everything is good to go. If I need to do anything. "Nope, you're all good." Phew.

Then I get my bill in the mail. $203. I freak out because that is not what I agreed to. I can't afford it.

I call Farmers and after Beth consults policy services, she says it's because of the address change and there's nothing they can do about it.

So you can give all of the correct information on the initial phone call, but beware, because what you are quoted is not necessarily what you are going to be charged and there might not be any communication beforehand.

Frustrating first experience with car insurance.

If you're searching for good customer service, you'll need to go elsewhere.