Becki Ross: State Farm Insurance Agent

Becki is the best insurance agent I've ever had, hands down the best. Her service is tailored and personalized to meet your specific needs. I've been a State Farm policy holder for 46 years, and have had numerous agents over the years mostly from moving to different states.

Take a look at her credentials and experience. The educational designations she has earned e.g., CLU, ChFC, etc. are complex and difficult. Many an agent in the business do not take the time nor have the aptitude to hon their craft the way Becki has.

I rarely write reviews for anyone; maybe three in as many as 20 years. I felt compelled to do this after seeing the dozens of 5 star reviews, but also some of the "dings" (1 star reviews) left by "unhappy" customers. After reading some of the reviews let me say insurance can be complicated and it's a shared responsibility between those needing insurance and those providing it. All too often people will complain about poor service or have an axe to grind because they had a loss that was excluded from coverage. They'll saying things like "then why do I even have insurance?" Part of the problem is all too often people are only concerned with getting the cheapest rates, or declining certain coverages thinking the worst will never happen. But, when it does, they conveniently forgot they declined the coverages to save a couple of bucks. To make matters worse, anyone that has or needs insurance should read the policy they receive in the mail. Don't just toss it on the kitchen counter or stuff it in a drawer. True, a policy is 20+ pages long, but it's important to understand what is a covered loss and what situations may be excluded.

I'll wrap it up by saying if you care about having the best, then call Becki and her team. While no business is perfect, and mistakes can and will happen, it's a matter of the response the business gives to correct those problems. If you're concerned about the "bottom line" only then looking else where may be for you. But when it comes time to make a claim, and that time will come trust me, you want an advocate on your side, that's Becki Ross.

Thank you Becki, I appreciate you having our backs and watching over us all these years.

M

Nathalie Rugaju was very helpful. She answered all my questions and got me quotes for my vehicles and my son’s truck. I’m very happy I called them. Initially, just for my son’s renters insurance, but now changing all our cars over.

Nathalie, Did a great job getting our quotes together. She was very professional, knowledgeable, and very courteous. She worked on this in a very timely manner. Thank you Nathalie . I would give you 10 stars if I could.

Nathalie has always been so prompt in getting back to me and help me with any questions and concerns I have regard my police, Good customer service is just a rare commodity nowadays so I really appreciate and I’m grateful for the wonderful customer service that I have received thus far with Nathalie Gatonzi at State Farm 👍🏼🤘🏽👌

Becki and Doug are quick and professional.Whatever ever i need they get it done fast.Everyone at the office makes you feel so welcome.
Becki has my family covered!

Becki Ross and her team are amazing to work with! I dealt with Doug and he is very communicative, thorough, and trustworthy. State Farm provided me with the most affordable rates. I highly recommend Becki and her team!

After exploring and even making a decision to change we ended up staying with State Farm. Rates are all similar everywhere. It comes down to the personal touch you get with Becki’s office especially when Anne Marie is helping you out! She really has helped us when everything has been a bit crazy for us. She’s one of the big the reasons we stay.

Becki and her team are amazing. Keisha is so pleasant, responsive and patient. I transferred all my insurance coverages from Allstate, and Becky’s team saved me over 40% on premiums.

Cannot say enough great things about Becki and her team. I used to view insurance as a commodity, picking my providers base on the lowest cost, but after getting rear-ended and having to have our roof replaced from a storm, it's hard to emphasize the importance of having a) great coverage that State Farm offers above many other providers b) a local agent who knows you and looks after you. A world of difference between the 1-800 low cost providers and her agency.

Becki and her team have always been great. A big thank you to Keisha for assisting me! She was very helpful and pleasant to work with.

Becky is simply great. I called her today to switch my auto and home owner insurance. She was kind and helpful. She worked with me to get the right policy in my budget.
Thanks Becky.

The Becki Ross State Farm Insurance agency has served us since 2014 and we are very happy we chose this agency. She and her staff are quick to respond to any questions or needs we have and their service is amazing. We would give them a ten star rating if we could since that is how wonderful they are!

Becki is pure Awesome! From her friendly professionalism to her quick response, Becki is our choice for insurance agents. She proves time and time again she values our business and makes us feel more like family than a client. We recommend Becki every chance we get.

Hello to Becki Ross & her Staff in the State Farm Office
We recently moved here to Texas from another State.
Her State Farm Office was highly recommended by friends who already live here in Texas. They encouraged us to transfer our five policies in another State, to her office here in Texas.
The policies are for our cars, our homes, and an umbrella policy. We would encourage any of the policy holders to purchase an umbrella policy. The policy picks up where the other coverages stop.
What we discovered is that the new rates here in Texas are much lower than the rates in the previous State where we had been living.
I have been a State Farm policy holder for more than forty eight years. My wife has been a policy holder for more than twenty six years. Now we are with Becki & her Staff since moving recently to the Austin suburbs.
She & her State Farm Staff are highly attentive to the needs of her clients when unfortunate situations occur. And also when policy information is needed by other entities. They also have a great sense of humor.
Becki & her Staff go above & beyond the the needs of her many clients.

Becki is great to work with! She did a fantastic job helping me with 2 insurance policies that needed to be set up quickly for my car and my business. Becki managed all of the behind-the-scenes work to get me set up and going fast. She is a true professional, very friendly and easy to work with. Highly recommended!

I have had State Farm coverage for well over 30 years. There were a few times that I switched companies for a lower premium just to find out that that also includes customer "no" service. In all of the years dealing with home, auto. life and renters insurance my best experience ever has been with the Becki Ross agency. She and her staff have always been prompt in addressing any questions or claims that I may have. They are knowledgeable, friendly and their customer service is A+. If you need insurance, call the Becki Ross State Farm Agency; you will be glad that you did!

It was an awesome experience to work with Becki's office for my home insurance. Super smooth communications and very responsive. I couldn't thank them more, especially Linda from the office was extremely helpful, she used her personal time to help me taking property pictures when I was out of town. Thank you!!

Becki and her team are wonderful to work with! They are incredibly helpful and always answer all of my insurance coverage questions. Becki and the team provide kind and welcoming customer service, which I appreciate considering how big of a headache choosing the right policy can be. She is an expert in the industry and I cannot recommend her more highly!

I absolutely LOVE everyone at this office! Whenever I need something looked into or taken care of, I can always count on Keisha to take care of it! Becki Ross is very down to earth and explains things in a way that you can understand!

Rebecca Ross Insurance Agency is the best!!!! Becky and here staff are always quick to take and return calls
And will assist you with every need. They have always given me the best results with my insurance and immediate action when I call. I would highly recommend them for any of your insurance needs.