TROXELL

I have had many negative experiences when it comes to insurance. Yet, with Morgan at Troxell, I had the best experience I have ever had with anyone regarding insurance.

She was readily available, answered all of my many questions, and was of great spirit while doing so. She was able to assist me with my issue and solve it completely.

I am so appreciative of the efficiency, candor, and level of expertise presented by Morgan during all forms of correspondence.

Troxell Insurance is a good insurance company. Any claims or problems are always handled promptly.

When I switched to Troxell from my old company not only were they cheaper, but added a million dollar umbrella to my plan on top of it. They are always quick to respond to my needs, and are all great friendly people. Can’t hurt to have them give you a bid!

This agency, headed up by Mark Whitlock and his great staff give me a great deal of peace of mind in both my business and personal insurance. Professional, attentive, and very courteous. I highly recommend them!

My experience with Troxell has always been great. First, they provide thorough information. Second, they are prompt in returning calls or messages. Third they search for good coverage at the best rates. Finally they are great listeners which facilitates good interaction. I highly recommend their services.

Troxell is by far the best insurance broker in the area and probably the midwest. They represent the ideal nexus between modern approaches and good old fashioned customer support and hometown values. I've been with this company for over 40 years and I've never once had anything less than an outstanding experience. Since the beginning, my agent Ed House, has sought to provide me with insurance options that provide me with the coverage I need, while balancing cost. The times you need insurance the most is when you have a claim and those generally aren't good days.However, during the claims process, Troxell has always responded quickly and hassle free. On one occasion, Mr. House personally came to my home on a holiday to deliver a claim check so that I could quickly replace my main family vehicle. We have been so happy with Troxell that everyone one of my 4 kids has selected Troxell as their insurance broker and Ed as their agent. I've also used Troxell for my business insurance as well. Obviously, I highly recommend this company in every way and with the highest endorsement I can give.

My Dad once told me that buying insurance is similar to getting a car repaired or hiring an accountant. The trick is finding someone that you you trust and like and that does good work and then allow them to advise you. I found Troxell over 25 years ago and have never regretted it. The folks at Troxell are diligent, informed and professional. I have talked with other insurance agencies on occasion which only reinforces my comfort with Troxell and the services they provide.

I moved my assets to Thrivent for the sole purpose of having Mark and Debbie Pierce as my Financial Advisors. I have friends who have their assets with the Pierces. Throughout the years, my friends had very positive comments about the service they received. I can personally attest to this. In my experience, my investment plan is NOT a cookie cutter plan. It is a plan that has been carefully developed to ensure my my personal goals are being individually addressed to achieve the best results. I have the utmost confidence with the Pierces being responsible for my assets. This is welcomed peace of mind for me.

I have been with R.W. TROXELL and agent Jim Reavy for over 30 years. They have covered everthing from home, cars, business, Motorcycle and RV'S. They are always very helpful whenever I have had a claim and I feel the company's the represent have been fair and paid my claims promply. Several times Jim has reviewed my coverage and has recommended another company only after assuring me the new company will provide even better coverage at a evan better price. I highly recommend R.W Troxell and Jim Reavy.

The staff at Troxell is A-M-A-Z-I-N-G! Lori Ruppel Williams and Heidi Gibson are top notch and always on top of sending information as soon as you request it and sometimes even before you think about it. The Troxell team is second to none. They always provide the most competitive pricing too. Janice and Ashley will take good care of you too. If you're undecided, go with Troxell. You won't regret it.

Highly recommend. I was sent to troxell by my insurance guy who wasn’t able to offer me insurance for my business. I sat down with Mike and he was very informative and kept in touch throughout the process. Anyone looking for insurance talk to Mike o Conner he will get you taken care of!

Troxell has always been extremely responsive to everything from filing a claim for damages to my home, to adding a new vehicle. They always come through for me with great service and fair pricing.

We are very pleased with TROXELL for our business coverage. They are very attentive and responsive recently when we had hail damage to the roof of our building.

My agent is Wes Lunt, and I couldn't ask for anyone better. He returns messages promptly - even on the weekends - and provides accurate, clear information on policies, potential liabilities, and future planning. He also works closely with Troxell representatives in the office to handle communication with insurance companies. Troxell - and Wes Lunt - are simply the best.

As my family and I walked at Washington Park this weekend (while socially distancing,) I saw Troxell’s name on a donation plaque and was reminded of how Troxell is such a great steward of our community. I hardly ever see a list of donors or sponsors anywhere without seeing the name Troxell. It’s really a testament to how involved you all are and how much you mean to all of us in the community.
Thank you.

New customer with a familiar agent from business and have exceed my expectations as a new 3 month customer. Very efficient in the crossover for former carrier to Troxell

I have always had wonderful service when I have had to file a claim, and I really appreciate how the team at Summer and Associates watches out for me to make sure that I am always getting the best value for my insurance needs. Highly recommend!

My 20 + years of experience with Troxell included both commercial and residential policies. My relationship with them has been based on mutual trust.

Wonderful people and company. Everyone tries to go above and beyond for the clients, even at driving someone home after she got in a car accident. Every decision, every roll out, even strategy has the client in mind and that feels great when insurance keeps changing. Especially in the world of ACA.

Just started with them! Yet they are friendly and helpful. Mike answered most of my questions before I asked as I am new to business insurance. Thank uou