AT&T Store

Stopped in last night to replace a lost phone. Joel was super helpful getting my new phone set up and all my data transferred from my old phone. Even helped me pick out a case I wasn’t planning on buying! He was super knowledgeable and personable and made the whole experience smooth and painless!

Court, Desiree and Joel at the Victor location are outstanding. If they can fix a issue, they will! I have had my business account with AT&T for over 15 years, they have been very helpful either fixing something or adding additional lines, etc.

The staff are professional and understanding. Brought in my 84 year old mother for an iPhone upgrade from a flip phone…Cort and Joel and Alex do a great job! Very patient and helpful.

Joel Casilio helped me out with a new iPad and upgraded phone for my wife, all the while my kids ran circles around the store. Great staff, great deals, will certainly be back for the next go around. Would also recommend anyone looking for new or upgraded service visit these guys. Court was also a big help.

Joel and Desiree are awesome! Joel was great to talk to while my phone was transferring over. They both really care about the customers and will do whatever they can to help you! Definitely will be a repeat customer.

Court, Deserie, and Joel were absolutely amazing. I left my original store (canandaigua) for good and will be visiting this store any time I have issues. Their customer service was amazing! They care about their customers! The woman that works in canandaigua was trying to make me buy a new phone plan with a brand new number just to hit her numbers for the day, and that was so unnecessary. On top of that, she was trying to get me to go to Walmart or Tmobil to buy a SIM card and that’s when I realized that what she was doing made no sense. I called Victor location and they took care of everything for $700 less and, guess what? I still have the same phone number! I would give this place a 10 star if I could!

Court spent 2 hours helping my elderly neighbors with activation of 2 new iphones. With the new ios17 update we encountered numerous issues, delays and throughout the whole process, Court wouldn't relent until the new phones were working. He is a class act and we are forever in his debt. Absolutely amazing!

I’ve been using AT&T for an over years and always gotten good service here. The manager, Court Sturdy is very eligible and personable. I would definitely recommend this store.

Court & Joel were amazing help at the Victor location. Go and ask for them when you’re looking for a new phone or watch.

Joel was very accommodating as I came in with my 2 kids looking for 2 phones! Thanks for being so nice, helpful, and patient!

Fantastic service! Had Cort and Joel help add a line to my plan. Very helpful and fun to work with.

Hi I was very satisfied with my experience today at AT&T manager was very knowledgeable and helpful he was training a new Employee and was very patience and professional! The New employee was very nice and very excited to learn and help clients .

Desiree was amazing, helped get 2 phones set up and working before we left. What a great experience, after a horrible one at another store.

Joel was a great help, and appreciate the time that he took to make sure our devices got transferred correctly.

Court Sturdy was wonderfully helpful in transferring my number between accounts. Top notch and a truely great guy.

Very happy with my service here. Everyone was extremely kind and understanding. I would highly recommend this location to anyone.

Absolutely great experience. Court is the bomb.5+++ stars. Always so helpful and very knowledgeable

Most enjoyable stress-free phone purchase ever! Very satisfied with phone and service. Court is a fantastic manager.

Very great service! The manager named Terry was great at multitasking, greeting other customers when they came in even as he was assisting other customers, and was very personable. He was able to clearly explain to me my options for a new phone. I can tell he is a hard worker and hopefully he is recognized as such!

Service here is top notch. 3 of us went into upgrade and they were all very knowledgeable about current deals, all the phones, and helped choose. Had exactly what we wanted in stock, and helped us get them all set up, a very painless process. Helped by many people (who were all great) but Terry, the assistant general manager went above and beyond to help us get everything figured out.