Al's D & I Auto Repair

I recently had the pleasure of visiting Al's D&I and I must say, their team is absolutely fantastic! They consistently provide top-notch help and have even helped me save a considerable amount of money. What I particularly appreciate is their inclusive approach; they treat everyone equally and explain things in detail, ensuring you understand without ever feeling out of your depth. If you're looking for reliable, friendly, and professional automotive services, I wholeheartedly recommend Al's D&I for all your car care needs. Trust me, you won't be disappointed!

Al's was recommended to me by a friend. They earned my loyalty when the local drive thru oil change franchise put the wrong oil filter on my truck and damaged the engine. Al's had to R&R the front of the engine a few times to get to resolved - it was challenging and they did it right. We will always be bringing our vehicles to them for repairs. Always friendly, honest and fair,

Al's D & I Auto Repair is our go to everything place for all of our vehicles! The guys are friendly , accommodating, and responsive. They have managed all of our vehicles for the last 10 years! We are so appreciative for them taking good care of us and everyone we have recommended to them. We highly recommend Al's !

I have been in the car business here in Rapid City for over 20 years and I have the utmost confidence in Al's D & I. Whenever we have a problem with a vehicle that seems unfixable, we take it in and they always figure it out. The most skilled technicians in the business. I couldn't recommend a shop higher.

Great customer service and work from start to finish. They are honest and open about what's wrong with your vehicle and they do really good work. Would reccomend to anyone with an import in Rapid City to service their vehicle with Al's D n I!

Very pleased with the service repair on our 99 Mitsubishi Eclipse GSX that we took in because the window switch failed. They got the car in and out the same day. The service people were easy to communicate with regarding what the problem was and in getting the window back up until we can find a part for it. I definitely recommend them.

Al's D & I was recommended by a sales rep at a local auto dealer, for some needed timing belt service on our 2006 Honda Pilot. He didn't steer us wrong. I took the car in to them on a Wednesday and it was done on Thursday. "Sudden Service" and expertly done as estimated. The staff was knowledgeable, they explained everything I needed to know and showed me the parts that had been replaced, and why.

I highly recommend Al's for anyone wishing to get the best work available.

Amazing place to go! Very honest and up front regarding repairs, did an amazing job on the repairs themselves. Definitely highly recommended I have never been go impressed with a mechanic!

Great service and communication! Its nice to have them in town so I don’t have to drive to Fort Collins to service my Volvo

Al's D & I is fantastic they were booked 2 weeks out and somehow managed to not only diagnose and fix a wiring issue but do it on the same day it was towed in. I will be bringing my business back whenever I need work done!! The customer service the updates and the knowable technicians make this shop my go to from now on. I highly recommend them.

Very nice. Professionals. Took my BMW Z4 over there. ( which is not easy to work on). To have break checked and get worked on today. They got it diagnosed very quick. I called them by 9am. He discussed the situation with me. I told him to go ahead and fix it. Got a call around 3:30 telling me its ready. Picked it up and so far everything is pretty good. Thank you guys for ur hard work.

Great communication and quick service at a very fair price! John and others were very friendly and reliable. They said the part would be delivered in the morning and called me at 9:40 am to tell me my car was ready. Will hands down return here when needed!

The guys were able to locate an electrical issue that several shops would not take the time to diagnose or thought they fixed. Great guys!

I am driving my 5th BMW, so I definitely understand costly repairs. I took my latest one here after going to another place that I didn’t feel right about. They noticed the issue I was having right away. They suggested what I needed done and a few additional things. They told me what was urgent. They did everything most cost effectively as possible. They went above and beyond and fixed two other items and only charged me for the parts. Best thing, the communication was great. They did not MANSPLAIN the issues to me and were very kind. My car drives amazing now. I’m so happy. Highly recommend!

Great experience! I wouldn't hesitate to take our Audi to them again, if needed. Explained the problem, the costs, and were spot on. Helped to avoid additional costs, which is commendable. Very kind, helpful, and efficient. Welcoming office staff. Gave a good feeling for us.

My wife and I were a thousand miles away from home on vacation, when the water pump on my VW Passat started going out. We called what seemed like every shop in Rapid City, including the VW dealership, but none of them were even willing to look at it to diagnose the problem. We finally gave John at Al’s a call, and even though they were booked solid, they got us in the next day to give us an estimate. They quickly diagnosed the problem, and had us back on the road as quickly as time allowed, given the availability of parts. When it was all said and done, the total cost was at least $150 less than what we were originally quoted. John and the whole team were absolutely spectacular, and gave us great piece of mind during what was a very stressful time. I can not thank them enough. If you live in the Rapid City/Black Hills area and need work done, please give them a call!

These guys are great! Not only did they fix my problem but they went above and beyond with service. Not only that, they could have easily charged me way more than they did but chose to try a lower-priced solution first and it worked. They are more interested in making long term customers!

After years of paying for irresponsible and expensive car care, I stopped in front of Al’s D&I and questioned clients as they left the building. Same answer from each was around the quality of car care, the great job and attention to each client by the friendly staff and the attitude shared of trust and never going anywhere else with there vehicles again. I am a very satisfied customer and consider them as friends.

They helped us out when we were in a tight spot. Even though they were really busy they let us tow our car to them; they diagnosed the problem and fixed it and were excellent at communicating with us. We were able to rent a car in Rapid City , make it to our daughters wedding and return 2 weeks later to our car. Got back to California with no further issues. Thank you so much!!

I recently took my '09 Honda Ridgeline to Al's D&I to fix the power to my car doors. They quickly identified the issue as a torn cable in the drivers side door. They ordered the part from Honda, and a few days later, I got my door fixed. Timely fix, fair prices, and great customer service from start to finish.