Raymond Evans - State Farm Insurance Agent

A true professional, Mr. Evans was a delight to work with and made the entire process a breeze. Very friendly, funny, and well spoken.

Keelah is a GODSEND! Sometimes calling the insurance company directly can not only be stressful, but time consuming. Keelah was the savior to that all! Not only was she just the sweetest to deal with but she was quick yet efficient and thorough! I will continue to use her services throughout my car sales career to help get my customers not only get the better rate for insurance but just the better experience in all! Thanks again Keelah!

We have been doing business with Ray for 20 years, we use them for our home and auto insurance. They have always been fantastic to do business with. Always quick to respond and professional. I highly recomend Ray Evans and his team!

I’ve been with this State Farm office for about 13 or 14 years. I agree with the other posts that Karen can be a bit rude, but if you ever meet Raymond, he makes up for it 10 times over. Very warm and down to earth personality and will treat you like family (despite the name, we are not related). I’d say give them a try. I’ve received great service over the years.

They really take care of you. Raymond has personally been fantastic. Nothing but a good experience, business and personal!

Raymond is fantastic, very knowledgeable and friendly. Would highly recommend him.

Had both cars totaled, Raymond Evans and Karen were great

Raymond is the best State Farm agent in Metro Atlanta.

A very friendly atmosphere that works to satisfy the customer.

Raymond and his staff are knowledgeable, helpful, and friendly.

He is like family. Great agent.

Nice and friendly very professional

Love my agents !!!!!

Quick and professional!

I agree. I have stayed with this office out of convenience but I refuse to deal with Karen who is unnecessarily rude. When you deal with your insurance company it shouldn't be so unpleasant, particularly when it is simply related to making payments or slight changes. Sad.

I am an African American female I live in Alpharetta with my family. I was in the market to get new auto insurance and I did a google search for agents. I thought for obvious reasons I would patronize this agent. From the moment the Assistant answered I felt the lack of customer service. I continued to turn on my politeness and she refused to match my happy tone. After a couple of qualifying questions she insisted that she needed my daughters lic. number ( no other agent had requested this). I told her I didnt have it and she said "well I'm gonna have to stop the quote right here, I can't get you any information without that number" Very Very RUDELY! I hung up called another agent closer to my house and gave them the same information and she was able to get me a quote in 3 mins. WHY do CAN'T / DONT people work in customer service? Oh and she nearly argued with me about my vehicle that it was a hybrid and its not. She told me that I needed to contact the dealer because it was. Just very rude. I'm sure the owner Mr. Evans is a nice smart man but he should take that lady off the front line.

HORRIBLE CUSTOMER SERVICE. Karen is so rude and disrespectful and does not work for the customer! Takes days to call back for a review of policies. This office used to be great but she is just awful and leaves a bad taste every time you call.