Rick Hendrick Toyota Sandy Springs

Amazing customer service! Everything was so smooth from beginning to end! Ask for Ms. Q, she is the absolute best. So informative and personable! I will recommend anyone to come work with her, she truly makes the process less of a stressful experience. The manager Bryan is also very friendly and knowledgeable! If you need a car, this dealership is exactly where I would go from here on out!

I recently had the pleasure of working with Darrell at Rick Hendrick Toyota, and I must say, the service was exceptional. Darrell's expertise, professionalism, and dedication to ensuring a seamless experience truly stood out.

From the moment I walked in, Darrell went above and beyond to address my concerns and provide valuable insights. His friendly demeanor and willingness to go the extra mile made the entire process a breeze.

If you're looking for top-notch service and a knowledgeable professional, Darrell is the person to see. I highly recommend him for his outstanding customer service and commitment to excellence.

Thank you, Darrell, for making my visit to Rick Hendrick Toyota a memorable and positive experience!

Sincerely, Mr.McIntyre

I went in looking for a car for my daughter, a new driver. I first started working with Booth through text from an inquiry I made off the website. He was quick to respond and answered all my questions. I then went into the dealership and was met with the same level of service. The car I was originally looking at was not going to be to the dealership for a few days, in the meantime we test drove the Rav4 - which we loved. However, didn't think the numbers would work. As I walked out with plans to return when the other car arrived in a few days I let Booth know what I would need to make a deal work - and they made it happen! I also worked with the manager, Jason and Aldair in finance. Everyone was super helpful, seamless process and trustworthy. We are happy with our purchase and will be buying from here again!

Greg is amazing!! I am super appreciative that he was there to help me today. He is extremely personable and made this a quick stop for me. He kindly explained the services I needed done (since I know nothing about cars) and was very patient with me. I know I can trust him with his experience and honesty at future appointments! :)

I had THE BEST experience at Rick Hendrick Toyota. Miss Q was my sales rep and Brian was the sales manager that made my car buying experience great. I hate car shopping but they both were professional and no pressure. Miss Q kept the lookout for the car I wanted and contacted me as soon as it was available. She worked around my work schedule and made the closing day so easy. I definitely will recommend them to anyone wanting to buy a Toyota!

Ms Q has been amazing. From greeting us at the front door to excellence about the misc options we were considering, she was great. We had an excellent experience from beginning with Ms Q to the end with Sammy. We are grateful after a few other dealer shopping experiences. Thank you. We look forward to a fruitful experience going forward with this dealership
, and we highly recommend reaching out to Ms Q.

Ms.Q, was amazing helping me get my first car to purchase. She worked with me over 3 days to make a deal and purchase my new car. Not being in the state long I need to have reliable transportation. She also; had me get set up with an insurance agent. I am now very pleased with this dealership I would refer Ms. Q to my friends and family to come here and see her. The finance manager Mrs.Montgomery was instrumental in getting me financed.

From the time I walked in the door, the Rick Hendrick Toyota Sandy Springs team took care of my needs. My sales representative was Jared, and he is extremely knowledgeable and exceptional in ensuring the highest quality of customer service. Sammy, who worked in finance, was honest and meticulous in providing me with the best financial options. I feel that I left the dealership with the car I wanted and a deal that was fair to both parties.
Thanks again,
Orlando

Alex Davidovici in Service was really great to work with and very friendly and helpful. He got my wife’s vehicle fixed in a timely manner and returned it to me promptly and washed. He updated me on the status of when it would be ready. Would highly recommend him to all my friends and also Hendrick for a your repairs.

It was a greatly satisfying visit. The front desk manager - unfortunately I can not remember her name -I am so sorry) was very friendly and helpful. The mechanic - Mr. Christopher- who looked at the car and took me for a short ride so I can tell him exactly was was the problem, was one of the nicest people I have dealt with. He was knowledgable, pleasant and efficient. Could not have asked for a more pleasant and efficient visit.

Wonderful dealership filled with wonderful, driven, motivated, and professional staff. Going into the dealership, i was already sold on a tacoma, but Milton sold me again. A lot of people worked hard to make the process as smooth as possible, and Milton communicated that brilliantly by how calm and composed he walked us through. I highly recommend this dealership.

I’m very happy with the service I received at Rick Hendrick Toyota. The service was friendly, thorough and completed in a timely manner. I was updated every step of the way and felt confident I was in good hands. I had an Auto Guard warranty so my total price out of pocket was only $100! That included a new tire, a new wheel, tire balance and alignment. I couldn’t have been more pleased with everything, from start to finish. The dealership took great care of me and I plan to go back the moment I need anything else for my Camry TRD. Thank you Darrell Norwood and Toyota Service Team, for the excellent service!

David was an absolute delight to work with concerning our vehicle. He met us at our vehicle as soon as we drove through the door. We got there early to assure we had a rental vehicle. He answered all of our questions and saw us to our rental vehicle. The part required was able to be obtained within a week and we got our vehicle back. The service department was immaculate and our vehicle was just as clean if not more so when we received it back. Because it was the radio/navigation console which went out, he helped to reprogram it before we left and assured everything was working properly before we left.
I call that 5 star service!

Compared to a previous dealership Rick Hendricks Toyota in Sandy Springs was so efficient. It took me only 2 days to find a car I liked and drive off the lot! A big thank you to Ms. Q she was amazing. The staff was very pleasant, Mr. Tori made the car buying process a lot more funny and worth it! I definitely recommend this car dealership especially if you’re buying your first car

Ms Q was absolutely fantastic in getting us set up with our vehicle. She informed us about what was included and made sure that we felt comfortable in our choice. Ms Q is a fantastic advocate and any customer would be lucky to have her as a match maker for their vehicle. Bryan was also great in ensuring we were always taken care of and answered any additional questions we had. Would direct any of my family and friends to buy here with Ms Q.

I definitely didn't go to the dealership intending to buy a car but im so glad I did. I've been wanting a Rav4 for 5 years and I finally have one. Jasmine was great to work with and I'm happy I could be her first sale! I'm loving my car and can't wait for all the adventures I go on with it.

I recently had the pleasure of working with Greg Hawes , and I must say, he is the reason why I returned to this dealership. I previously had an unfavorable experience, and Greg followed up . He made me feel like a valued customer.

Not only did he listen attentively to my concerns about my car, but he also took the time to explain the repairs needed in a way that I could understand. His knowledge and expertise were evident, and I felt confident in his recommendations.

Throughout the entire process, he kept me informed and updated on the progress of my car. He went above and beyond to ensure that my experience was as smooth and convenient as possible.

I truly appreciate his professionalism and dedication to providing exceptional. Thanks to him, I am a satisfied customer and will continue to choose Rick Hendrick Toyota!

Mrs. Q took very good care of our family. She was very knowledgeable and made the buying process easy. We would highly recommend her again! Additionally, Bryan was also a pleasure. Thank you!

January 5, 2023
I just had my car serviced. I worked with Jincy in the service department she was fantastic!!! I thought I'd have to leave my car there all weekend to be serviced. She surprised me and offered to have someone pick me up and bring me back when it was ready. She was all about customer service and had the driver right at my office when she said she would. I waited less than two minutes when I got there to pick it up and I am already back at work! Kudos Jincy Rundle!!

October 2023
A personal shout out to Demarius Henderson. I’ve been on … what felt like an endless search for a new car. My boss referred me to Demarius Henderson, the new car sales Director. He was extremely professional, patient, informative, helpful & took a great deal of time with me throughout the entire process. I’d like to give a shout out to the head of used car sales, Kevin as well, he was a joy to speak to a few days before. The entire team there made choosing a new car such a positive experience! A huge Thank You to the entire team from the greeters, management, the finance team as well as the team who made sure I had everything I needed when I went to pick up my new car the next day! Rick Hendrick Toyota in Sandy Springs… Thank You!!!!

Worked with Ms. Q and she was a huge factor in my decision to buy my car today. She worked with me throughout the paperwork process, which can be stressful. Especially on a Saturday if things are really busy. Happy with my 2023 Rav4 XLE