Mercedes-Benz of Seattle

My experience with the purchase of a 2023 C300 from Mercedes Benz of Seattle was exceptionally positive. The team, comprising Leo, Tiras, and Gabrielle, provided outstanding care and attention to both me and my friends throughout the entire process. Despite our visit extending beyond the dealership's usual closing hours, they graciously accommodated us by showcasing the vehicle, facilitating a test drive, and managing all activities without any hint of urgency to conclude. The level of hospitality demonstrated was remarkable. Furthermore, the efficiency with which Gabrielle handled the financial paperwork, enabling the completion of the purchase late at night on the same day, was impressive. Overall, I am thoroughly satisfied with the service received and commend the team for their professionalism and dedication.

We had an exceptional experience with Mercedes of Seattle! Fedja’s outstanding communication and respect throughout the process, Iman’s patient demonstration of the car’s features well past closing time, and Gabrielle’s infectious energy as the finance manager made our visit truly memorable. Despite it being after hours, the team ensured we never felt rushed and provided top-notch service. Looking forward to returning! Thank you, Mercedes of Seattle!

Five stars all the way for Mercedes-Benz of Seattle! From the moment I walked in, I felt like a valued customer. The sales manager and salesperson were exceptional - knowledgeable, attentive, and genuinely invested in finding the perfect car for me. Their professionalism and expertise made the entire purchasing process smooth and enjoyable. I couldn't be happier with my new Mercedes-Benz and the top-notch service I received. Highly recommend this dealership to anyone in the market for a luxury vehicle.

I had a positive experience buying a pre-owned car from here. Jeff was an absolute pleasure to work with. There was no fronting during negotiations and it felt as though there was a lot of integrity throughout. They set expectations rather well, too. Be sure to watch out for any assumed add-ons when presented your line-by-line, however. You’re sure to have a great experience whether you’re able to negotiate a deal or not. P.S. I like the new car smell scent you guys put in the vehicle prior to driving off; it’s really rather nostalgic

Great staff! Thanks to a Dave, Jermane and Troy for all the help. Team was professional and ethical. They understood that the vehicles at the dealership weren’t their personal property and they’re in the business of selling cars, not gate keeping like the rest of the dealerships in the surrounding area. Definitely best dealership in the area.

I got my brand-new 2024 GLC 300, and I'm loving the new ride. Temo and the team were super helpful. ( Gabriel, William, and Temo) thank you all. I was treated like family compared to the other dealerships. I'll send all my family and friends to buy cars here.

One of the most dedicated and thoughtful Benz dealers I've had the pleasure of dealing with. They know what they're doing and have always had answers for me whenever I am getting things for my car. Julie is one of the best customer reps I've ever dealt with in the 16+ years of driving a Mercedes

Very impressed with the dealership. A change in circumstances made a significant change to my purchase and the team at Mercedes of Seattle handled everything with a lot of professionalism and respect. They took every step to make the buying process simple and honest. Something you don’t get from every dealer. I’d highly recommend working with Calvin at any time.

This is our 4 cars from this location, and only few people that I’ve known and been working with and they are amazing people. But Bright he’s the most amazing person there that go above and beyond to helps and make our experiences so special and trusty.

I had the pleasure to work with Jermane during my car buying process and he did an amazing job! He answered all of my questions and got me a great deal on my new and beautiful car!! Thank you Mercedes of Seattle 🖤

Great salespeople and willing to work with you. Unfortunately when I picked up my car there was a dent and a scratch that will require painting. Pretty upsetting feeling when you haven't even had the chance to enjoy your brand new car. My salesman Michael said it will get fixed. I'm hoping they do it right and not a quick patch job. I will keep you posted.

I first want to start off by saying, Jason is the man with the plan. He is the one you want to deal with! He was on the phone when I first arrived but soon became available to help. He is as straight up as they come his energy makes you feel comfortable. I instantly trusted him within seconds of meeting him. He went above and beyond without ever knowing me and that is a true blessing! First impressions are a big thing in the world, I’m sure Jason will flourish in anything he puts his mind to. If you ever need help, GO SEE JASON! I hope this good review will help you make a decision as a good paying customer. Thank you once again Jason you’re the man! Would give more stars if I could!

I recently purchased a car from Mercedes Benz of Seattle, and I couldn't be happier with the experience. Davey Flurer was my salesperson, and he provided exceptional service. He patiently guided me through the process, answered all my questions, and helped me make the right purchase decision.

Davey's professionalism and dedication to ensuring I got the car I wanted were truly outstanding. His product knowledge and friendly demeanor made the entire process enjoyable. And kudos to David for his swift action in ensuring a positive outcome.

I highly recommend Mercedes Benz of Seattle, thanks to Davey and David, for their exceptional customer service and commitment to making the car buying experience a great one.

Thank you again, Davey and David!

Bought a new mercedes for myself and it’s been amazing experience at this dealership. Both sales and finance department have been super helpful. Special mention to Gabrielle for all the help.

My ‘21 Sprinter needed its first service & every dealer from Portland, to Eugene, Bend & Salem had 3 weeks to a 3 month wait for an oil change !!! (Mercedes y’all might want to check on those dealers)

I reached out to Mark in the service dept, in Seattle & he said he could get me in the next day !! So I drove 3 hours north & dropped it off w/ them !!

Their customer service was absolutely awesome !! I ended up buying a service package from them & will def. be !!

Here is the mind blowing part… my van was ready @ 3pm the same day !!

I HIGHLY recommend letting Mark & his team servicing your Mercedes in Seattle !!

I recently bought my GLS 450 from Seattle Mercedes and I had a fantastic experience. Sales, documentation and finance processes went like a breeze. Thank you very much to Monica, Ari, and David who helped me have a great buying experience.

I bought my first Mercedes from here about 3wks ago and the customer service was exceptional.
The buying and trade in process was seamless and the staff was attentive. I really happy with my purchase and the service I received.
In the haste of things didn’t realize I was only given one set of car keys, I receives a call to pick up the extra set.
I stopped by with my husband and kid, everyone was again welcoming and my kiddo was gifted with a stuffed bear and a Mercedes toy car he fell in love with.

Thank you again for great service and would highly recommend them!

Absolutely the best experience here with our whole fleet of vans and personal cars. Jacob is an awesome guy, very very glad he's there. Don't waste your time going to Tacoma or Bellevue, go straight to Seattle and see Jacob!

I wanted to show appreciation for the service department. I had 2 recent services, and the staff were polite, helpful and professional.

My third trip was avoided because they took the time to check some things before the service, and let me know it wasn't needed.

We are return customers to any business that has fantastic products and great service.

My experience with Trevor Neal as my service advisor was phenomenal! I stopped into the dealership with an urgent issue and it was handled in a quick, efficient and timely manner. Thanks again Trevor!