Rob Fontaine

Yesterday I had a few questions regarding our homeowner's insurance policy. When I called the office, I spoke with Jay Galbreath. He was the best insurance representative that I've ever spoken with. He was very knowledgeable and took the time to answer all of my questions. He offered to look for even more details than I asked for. GREAT customer service!

My agent Jay Galbreath is great. He has wonderful customer service. Is always helpful and pleasant.

I have been with this agency for 3 yrs never had any problems with the information needed I appreciate the service Thank you

Friendly agents saved money over geico and better insurance in my opinion

Great people, always there when I have a question.

Great service.

Alright service, high on homeowners, had to switch to an agency that had more options..

Happy to take your money, impossible to cancel. I found a better rate with a competitor when it came time to renew my auto insurance. Called this agent to cancel and was told it was. Over a month later I get a bill and notification of cancellation due to non-payment. Turns out this agent never updated my policy to reflect the cancellation. Had to deal with the corporate office to get things straightened out.

Absolutely horrible. Robert Fontain never answers the phone nor returns voicemails. He does not follow through when you do get a hold of him either. Stay away from this agency. I never needed to file a claim thank the lord. I can only imagine how this agent would handle actual work when simply returning a phone call is too much for him. He is the very definition of everything that is wrong with customer service this day in age.

The worst and very unprofessional. Use Sanchez office much much better.