Truist

I've been banking at the Truist Bank branch in Loganville for over a year now since moving to Loganville from Virginia. I have really enjoyed working with Heaven Hardin who is a teller at the bank. Heaven has always provided me with excellent customer service when I have visited the bank and is always very professional, courteous, and friendly. Heaven also makes a point to thank me personally for banking with Truist Bank after I have completed my transaction. Heaven is an exceptional employee and I have really enjoyed working with her, as well as, the other tellers at the Truist Bank branch in Loganville.

I have several accounts at the Loganville branch. Everyone there is helpful and friendly. The Grayson branch is very different from the Loganville branch, though. Grayson tellers are unfriendly and sometimes even rude. As a result, I moved everything over to Loganville. If it hadn't been for the people at the Loganville branch, I would have left Truist.

Kim Sylve is an excellent banker. She very knowledgeable of financial literacy and goes the extra mile for her customers. Her compassion for people is unmatched. She makes your banking experience worthwhile.

This isn't my bank but the tellers, Heaven and Andreen, were most pleasant! Keep up the Good work - Service like this is rare. Tisha

Love this branch. I have been going here for years. The employees are very nice and most recently they remembered my face even though I had not gone inside in almost a year!!

I drive by other branches to do business with this one. Always friendly and helpful with all my banking needs.

Jay Harris is so helpful. Best Suntrust branch around!

One of the best local branches. Always efficient, and always extremely helpful.

Great bank with kind people.

The greatest place to bank!

Wonderful!

Tellers seemed friendly and talkative.
They are not my home bank, but, would use their service without hesitation!

I decided to give them the same about of stars as employees working on a busy Friday . SMH suntrust y’all gotta do better . It’s friday and y’all got one teller open. We don’t wanna be there all day .

This is one of the biggest SunTrust branch that I have been to. They have plenty of bank tellers, but lacking on banker consultants. Time is money. Please hire more consultants SunTrust.

Every Friday there is only have 3 people to help the drive thru and the inside people making deposits or cashing checks.

Slow as Christmas.
So many people working there but none appear to be helping anyone.

While I’ve been with the same bank since 2006, when BB&T purchased Main Street Banks (no issues), Now that 2 big banks have merged let’s close all the old BB&T locations and use our Suntrust Locations. That would be great if the locations were large enough to service the customer base.

This is 11:00 on Friday. This bank is built to have 4 tellers, 2 for the lobby and 2 for the drive thru. How are you going to serve the customers you have in a timely manor? I spent over 20 minutes standing in this line and it was longer when I was finally served. It’s not anyone at the branches fault, they were wonderful and I’m sure way over worked. Do better Truist, if you wanna be a mega bank you need to build mega branches.