Alamo City's Elite Electric

By far the best job I have ever worked at. Staff are unbelievably great! Bosses at this company are organized and really appreciate the work you do. This company will take care of you and make you feel like your part of a family. I’ve learn to love them all with all my heart!

Recently these contractors were used in our home, there was an issues due to an error on the builders side (KB Home) and they did not finish the work. The technician that was sent out was nice and explained that once everything with sorted out with the builder he would be happy to come out to our home and finish. After trying to get with the builder to schedule them back I was informed that they refused to come back out, I could not understand why since there were no issues the first time aside from the issue with KB Home which was not something on their part nor did my husband and I blame them. Today I tried to find out if in fact they were refusing to come out or if that was just a lie from the builder to blame the contractor, I spoke with Monica who informed me that it was true they would not be out to complete the work on my home, she would not tell me why, she simply stated I needed to get with our builder. It astonishes me that someone would provide that kind of service, not to mention agree to come back out then decide other wise without notice or reason. I wish the business the best of luck if this is how they choose to run things. Overall the technicians were nice and were able to complete half the job but not complete it for reasons we were not given, not by the builder and not by monica. Should they wish to discuss the matter further I would be happy to.

Just as everyone has stated, completely rude and disrespectful. Called to have an issue sorted out with the dryer connection on our brand new home, and Monica, the associate, was being condescending the entire time. Kept talking over me as I tried to ask questions, ignored me when I asked not to speak to me in the manner that she was and felt the need to over-enunciate words like “dry-er” as if she were teaching a child to speak for the first time. Pathetic.

Customer service is awful and cursed at me because I asked if the repair will be as faulty as the install. Avoid this place like the plague. I hope they go out of business soon.

Worker was emptying his trash next door on a new build and I asked him to politely pick up the trash by his foot that was laying out on grass and he statexd"not his job" conversation went on from there☹