The Original Mattress Factory

I had a bed delivered and the driver ran over our well, the company took responsibility outright and made good on their promise to fix it. There are very few companies these days that are honest and responsible and this is one of them. Any mattresses I need in the future will be from them.

We went to every mattress store in Williamsburg and this was the best place to shop! The employee that helped us was very nice. He gave us a short lesson about how The Original Mattress Factory makes their mattresses and then showed us a few mattresses he thought we would like based on what we told him we were looking for. After showing us each mattress, he would walk away and busy himself with something at his desk so that we didn't feel uncomfortable laying down on the mattresses. He was a great salesman and he knew what to do to make us feel as comfortable as possible. I don't think we will ever buy a mattress from any other store again!

If you’re shopping for a new bed, you might want to head straight to The Original Mattress Factory (across from Walmart in Williamsburg). I had the best shopping experience EVER recently. The Salesman, Tom McDaniel, was extremely professional, thorough, and not at all pushy. His follow through from start to finish, can’t be beat. And, their prices are very competitive. I’d visited four other mattress shops who tried to “hard sell” me, so it was a delight to find Tom. Their products are made nearby in Virginia Beach. I’d highly recommend working with Tom at The Original Mattress Factory.

We got our income tax refund and went looking to buy a new mattress, went to 5 stores total that sell mattresses. This was a better experence. First they told us to check out the other mattress stores FIRST, (We did) for quality, price, manufacture etc. No other store came even close. You even get a class on how their mattresses are made, this company makes and sells a high quality product made in the USA, no cheap Chinese knockoff here. The sleep quality is excellent, and I am pleased. I wanted a mattress I could FLIP from time to time, those type of mattresses are hard to find nowadays, A person can spend a amount equal to a used car payment on a good mattress and don't forget you spend 1/3 of your life sleeping. WHEN YOU CAN BUY THE BEST AND AND AT A GOOD PRICE, GET THE BEST YOU CAN AFFORD. I am VERY PLEASED with my mattress purchase!

We are thrilled by the service we receive from Tom at the Williamsburg store. He knows his product and does a fantastic job recommending the perfect mattress for every need. We love all three of the beds we've purchased from Tom - and we are truly grateful for the care he shares with us.

Even though my husband dreaded going mattress shopping, we had a great experience at the Original Mattress Factory! Great customer service. They will answer all your questions without pressuring you into making a purchase that day. We will return!

Very friendly service. In and out in under 30 minutes.

This was the best shopping experience I have had in years. I traveled to the Williamsburg store because I encountered a very unprofessional salesman at the Mechanicsville store. The difference was like night and day. Tom McDaniel was exceptional, professional, and very courteous. He made this experience pleasant! When I called about delivery, I spoke to Tony -- and, he, too, was very helpful.
I highly recommend the Williamsburg Originsl Mattress Factory!!!

I had a wonderful experience buying a mattress from The Original Mattress Factory. Thank you so much, Ken!

Such a difference from the other mattress places. NO pressure to buy, they just explain the difference. The prices are reasonable, especially for a two-sided mattress, which pretty much doesn't exist anymore. Excellent customer service at this store, anyway. Knowledgeable and truly helpful.

We walked in and within a half an hour we left with a new mattress set! Very nice salesman, and we were so pleased that the mattress set was in stock. A good night's sleep! Will definitely refer our friends. 😊

Ken was amazing to work with. I had originally picked out something online. He convinced me to come in and try the different options which enhanced my experience ⭐⭐⭐⭐⭐ 👍👍
Thank you Ken!

great experience!! store employee took time to talk to us, discuss needs & sleep habits& take us through your mattress offerings. we would send friends to your store and we will be back for any future mattress purchases. carl and susan menge .

I was thrilled that this company did everything they promised. Called day before with 2 hour window. called day of 30 minutes ahead and delivered and removed my old mattress with efficiency and courtesy. Highly recommend

The purchase was an easy, pressure-free experience. The delivery? Those guys were in and out so fast, I barely knew how that nice new mattress appeared on my bed. Bravo.

I highly recommend their prices and their beds. Great customer service, comfortable beds and the lowest prices in town including a ten year warranty on their products. Well done OMF! Btw, I love my bed!

This is our family's 5th mattress purchase and we have never been disappointed. Great customer service, great quality product, no bs.

Have bought from Original Mattress Factory for years and love their mattresses and the fact that you can flip them.

A pleasant experience. Knowledge salesperson who was extremely patient. Love new bed.

Very professional and very knowledgeable about sleeping needs.
Pricing is fair and a small delivery issue was addressed to meet
our needs.