Bank OZK

The staff at the Marietta office located 1350 Church Street in Marietta, GA went beyond expectations and helped us solve a complex issue when our HOA was trying to purchase materials from HOA. The Bank Manager Stephanie explained what was happening in a way that left us dignified and informed. The staff was spot on and personable as the situation became challenging when dealing with a large transaction. These folks are professionals that reminded us that the human touch is still important in the digital world. - Whitlock Cove HOA

The staff here under the leadership of Branch Manager Stephanie Hawkins is attentive, courteous and professional. Have banked with them for many years and have always had outstanding service.

When I do transactions at the window or inside, they have always been kind and attentive. The service is fast.

Cuando hago transacciones en ventanilla o en el interior, siempre han sido amables y atentos. El servicio es rapido.

I pulled into the drive through with $80 in small bills and a $100 bill and asked them to change them to $20 bills. They wouldn’t do it because I didn’t have an account with them. I’m sure they would love to let me use their ATM and charge me a fee. Ridiculous. Cash is cash.

As most of the other reviews mention, slow service, under staffed, and unhelpful.

worst customer service
moving onto South States

Very bad service from teller