Wellstar Kennestone Medical Records

I am unable to walk due to an injury sustained earlier this week. I have been told by the VA that I need a copy of the X-rays and CT scan before I can get an orthopedic appointment.

When I requested these records from the Kennestone Hospital Medical Records department, they told me that it could be 5-7 working days before I could get all the medical records I need.

Why?

These records are all electronic now. This simply means I will have to wait another 5-7 days to get an orthopedic appointment that who knows how long that will be to get.

I hope I never have to use Kennestone Hospital if this is how they treat patients.

No wonder the Medical records department has a one star rating. To me, that’s about 1 star too many. I guarantee you that their billing department acts quicker.

I requested my birth records and they told me they didn't have them and were not legally obligated to have them because they were from a different hospital (that they bought out). I'm getting an attorney.

Horrible service. Won’t give me my own medical records. Woman hung up 3 times.