NC Farm Bureau Insurance

I have never filed an insurance claim in my life. (80 years old) We were recently rear ended. The other driver had Farm Bureau insurance. Coincidently so do we. We filed a claim the same day. Within 24 hours I had an email from the adjuster asking me to get an estimate for the repairs. Once that was done she sent a check to cover it. The repair shop later contacted Farm Bureau about some additional repairs needed and they also covered that. A rental car was provided for the time that my car was in the shop. Could not have had a better experience.

Agents and staff are wonderful! Detailed, friendly and attentive. Answered all of our questions and saved us a lot of money! We have everything with them bundled-home, boat and auto. We very happily dropped our other insurance carrier.

Never have I met insurance agents like these guys and gals here. I had one agent there drive all the way to where I was working just so I could sign some papers to buy a truck. I’ve never had an experience like this anywhere with any kind of professional services agency. They really do treat you more than a customer, more like a professional friend. If I could give them 6 stars I would!

I have always had fantastic customer service!!! When I reported a mold issue inside my car it was repaired immediately. There could not be a better insurance agency than Farm Bureau in Henderson County, NC.

Jessica is an outstanding agent who always goes above and beyond for her clients!

Jessica was very helpful, professional and timely. Overall great experience !

Not sure what happened to the previous customer who rated this a 1 star, but we have only great experience with the agents here. They are very helpful and would bend over backwards to assist us with our needs.

We highly recommend this Farm Bureau. They helped us when no one else seemed to want to. Colby our agent is great

Matt is an excellent agent. Always has my family's best interest in mind and is always very helpful

Braden was so helpful and polite! I was very pleased with my experience and I highly recommend calling him!

Had success got business finish in a prompt manner, no problem at all in a timely manner!!

Great experience. Everyone is so helpful and friendly.

Agent Josh Justice was very helpful and friendly.

Helpful

I had a similar experience as one of the other reviews. I was very happy and content with this insurance. I never pay late, no claims, use their home auto and gl insurance. I decided to get a quote to add my wife who's insurance would be higher and i knew that.

Quote was given at 877 for 6 months so i added her. When i got the bill it was actually 1500 for 6 months. Raising my 6 mo rate for both of us to 2100 dollars!!

When i called, the response was sorry can you reinstate her old insurance? and then he told me it would likely double again next year ( 4200 6mo) because for some reason more experience with no accidents or tickets costs more??

I called around, found insurance that was only 769 for both of us for 6 mo (from a national brand). I bought their auto and home then cancelled all insurance with farm bureau.