Pharmacy | Kaiser Permanente Capitol Hill South Building

Due to my care, I’m going to cap hill central site more often from West Seattle area. It usually has Rx stocked (don’t get turned away) and expands hours late (don’t feel rush to PCP clinic setting closing at 5pm). Initially I had a long wait from being discharged from Swedish; but understandable as I got 6 plus meds (miscommunication that it starts at a later date; provider pended the authorization) AND everyone rushes “after work”… But as time went on I got lots of support. They called every week to update medications via phone as reminders to cross reference as I changed Rx for treatment .They helped me talked with my provider (write it down) for a referral to Anticoagulation service for Rx to be approved (Care wasn’t delayed) and a website to helped a $400 injection pzier Rx drastically to $20. Thank you!!!

I wrote a previous review where I complained about the Capitol Hill Pharmacy. They called me the next day to help with my prescription and followed up right until I received it. The two people I talked to were very kind and reassuring. I really appreciate the care they provided because I was so worried I wouldn't get my prescription.
Thanks Capital Hill Pharmacy! I appreciate your help so much!
Kristin

I Always have a great experience here. All the pharmacists are kind, discrete, and respectful. I’ve hardly ever had to wait very long, avoiding peak busy hours is key here. Thanks Kaiser folks!

Pick up is always speedy, advice from the pharmacists thorough and in the pandemic they've even just mailed me my prescriptions! Such a good service for members, I've been very impressed. Love how easy it is to pick things up right after my doctor's appointment.

This is the best pharmacy I've been to. The hours listed are way off however. That's not good at all, it's Tuesday and here it says they close at 9pm but it actually closed at 6:30. I suggested a change but they need to get on that bad.

I'm not sure if this is the correct location but their is a pharmacist named Kim who went above and beyond for my friend who had heart failure and he needed some very expensive medication. She is truly an angel. Thank you for being a good person. Not many left❤

Timely and informative. Open until 9:00 pm!

This is a nice clean, well equiped facility. Nice chairs, and even desks power outlets. Friendly, helpful staff. My only complaint is that the service is so quick that I never get a chance to get comfortable in the space.

All staff are top notch!

I've never had bad service with any of their ER, or pharmacy service.

The wait is 25 minutes and they keep saying they are short staffed and asking people to apply for a job at the pharmacy.
Also when I actually got to talk to a representative/gentleman on the line, he was impatiently answering my qns. and then hung up while I was still speaking.

Took 15 minutes to find it, because there’s no signage, no directory anywhere to help direct new patients, and none of the information desks in the other buildings are currently staffed. Head’s up: the pharmacy is in the South Building, not the West Building annex which is what Google Maps says.