Prosperity Bank

Damyani is the best bank associate we met today. She is so helpful, professional and thorough. Definitely recommend her with all bank issues and processes. Thanks for helping me and my husband today 😃

Been coming here for a month now and they are fantastic! The staff, everyone I have interacted with, are always all smiles, welcoming, kind, quick, and efficient in service. I can't say enough! Thank you!

As a loyal customer of 5+ years never having 1 over draft fee it finally happened and all by mistake. My wife immediately called this location and the man on the phone was an angel he told her what happened and was able to waive the fee since We had never had it happened before. As a young family with 2 kids this was such a blessing and my wife literally started crying. I love this bank and it’s always proven to me why I’ve stayed with every encounter I have!

Applying for a mortgage can be stressful - Prosperity Bank, specifically Greg Ferguson and Kaitlyn Restorff, made our experience smooth and easy going, handling our relationship with genuine care and professional service. Recommending their services, would be the easiest thing to do.

Came in today because Bank Of America wouldn’t cash my check. And decided to go cash my check where my check was written from. Tori the bank teller is an exceptional banker she was friendly, clear and professional I’m seriously considering on switching banks. Give her a raise!!

Staff always super friendly with greetings and such. Been with the bank for 22 years now.

I have been banking at LegacyTexas for years. Best bank with best customer service ever. Thanks, Wayne

Great people's 👍

Great team, responsive, and very helpful!

Working there on that bank

Very friendly staff but too many inconveniences paired with uncompetitive interest returns, lower safety ratings, and rising fees to boot. Due to the hours and limited services provided trying to move my inheritance funds from this bank after moving has taken nearly a month. The staff is great, I just hope over time the bank decides to adopt a considerate approach towards it's account holders.

Service and fees have gotten progressively worse, time for a change . The original staff from the old Community Credit days are still great but are few and far between. Customer service center is abysmal. Good luck if you have an issue..many of the Reps are inept or just rude
Buyer beware!!!

Very long wait time. They had one teller for drive through and inside. That's not good customer service. I have banked here for 15 years and customer service used to be 5 star. May need to find a new bank.

Worst customer service. Worst mortgage application process, the just ghost their customers. Don't waste your time, don't come with them, do whatever you can to go to another bank before considering this one. Costed us thousands on overhead expenses and at the end they just don't answer the phone.... worst experience I ever had

Tried to get an account and just moved from another state and they can’t take my address on my paystub because it had to be a utility bill on your current address and how are you sopposed to have that if you can’t get an account to even pay your bills.

After converting Legacy Texas to Prosperity bank, it has become worst. They cancelled my kid’s account without informing us and taken his small savings as a fee for no Transaction.