Petco

I appreciate Izzy the cashier for providing top notch customer service. She was able to answer the questions I had in detail. She also was multitasking in an efficient manner but still ensuring customers were taken care of. I was able to purchase everything I was looking for thanks to her. I hope she is recieving the recognition she deserves at this store.

This location provides a great selection of items and I was very pleased to find everything I was looking for and more.

I do want to mention there was a customer who obviously did not plan her day correctly and was being extremely rude to all employees. I completely understand the customers frustration BUT the comments and actions were so unnecessary on her end. She was whistling and calling out for someone to bring her dog out from grooming asap. They communicated with her it would take a short while … this lady was just very impatient.

Anyways lastly my experience here was amazing and I will definitely come here again. Also again , thank you Izzy for helping me and my friends (my pet too) !! Keep doing what you do !! 🐾

Matthew in the pet grooming department does such a great job with our dog! He is very gentle and kind with her, and gives her a great haircut! Even when she’s matted he doesn’t completely “shave” her down, but takes his time making her look beautiful and fluffy her tail. We (maybe not our dog), look forward to future grooms with Matthew! He also went above and beyond, and called PetCo customer service to ensure we could use our coupon!

Great product selection and options to choose from. I went in looking for new litter and had many options to choose from that worked for me and my pets. Employees are kind and helpful whenever needed!

First time trying petco for grooming and it was well worth the try! Michael did a great job on both my babies, excellent hair cut exactly what I wanted. Eddie and Wolfie both look great. Will be returning for our next grooming visit!

Michael was fantastic with our new rescue, Obi. We got Obi from a farm in Kansas and due to his wooly coat, he was both dirty and matted. Michael was able to brush him and clean him confidently. As new parents to this wooly mammoth, he made us feel so much better about his coat and was able to coach us on next steps. Thank you Michael!

The professionalism and compassion that was given to my furbaby and me was impressive. When their was an issue with their water heater, I received a call to pick up Roman. When I arrived I was offered an explanation, apology and a courtesy booking to another petco. We will continue to go here. My baby looks amazing!

Matthew at the grooming salon is AMAZING!! He is so gentle, loving, and patient with my dog. I have seen him interact with other pets and he treats every single one with care! Not only does he always greet us with a smile, but he goes out of his way to communicate with me every step of the way and gives a follow up after appointments. I recently moved out of Dallas, but I will continue to come to Matthew.

They have everything I need for my pet care needs. They also have a great rewards program. Same Day delivery and pickup from stores.

This location is excellent to say the least. The staff are friendly, courteous and very professional. Shout out to Christal B. Who went above and beyond to help me with all my pet care needs. She is definitely exemplary in what a phenomenal Petco representative should be.

Just moved to the area and wanted to see what my nearest Petco had. Lots of nice collars and toys I'll probably get for my cat. Walked out with some half off christmas toys which my cat loved.

Great customer service and always willing to help or find the answer for you. I go there all the time because they are the only ones who have the Charlotte's Webb Hemp chews for my "Old Lady"! I use the hemp infused balm and it works so GREAT!!!!! I can tell when she is off it and it helps tremendously with her very bad Arthritis, with her being 15 yrs old in human years I definitely know her pain as I suffer the same. But hers is her left hip and mine is my right hip.

Everyone was so nice and super helpful. Shoutout to Maddie (I’m sorry if i spelled that wrong) for being super patient and helpful with getting some clarifying questions answered for me after a terrible experience at the Las Colinas location.
Shoutout to Elijah as well for his patience with my overexcited dog and for providing me with some extra knowledge to continue taking care of her.

We really enjoyed our visit today. Shout out to Miranda!!! We have been getting fish for years but she enlightened for the first time. She inquired as to what fish tank size we had and how long has it been running. Well, we were like were gonna go home and fix it and put the fish in it. She explained it would be better to get the tank prepared first or the fish will just die. Wow, we have done it this way for years. My 12 yr old was not happy she didnt get fish today. I think the anticipation of getting their tank prepared for them, is exciting for her. Her last few tanks of fish died so she is excited to get them and keep them. Check out the blue lobster we observed on the way out. We ll come back to share images of the fish she got!!!

I got my English bulldog busdown groomed, she looks so soft and she looks beautiful. 😍🤍Thankyou!

All staff was very friendly and made us feel welcomed. Furbaby was comfortable and seemed to have a good experience here. For reference he’s a golden retriever and was overdue for a haircut.

Clean, didn't smell like a stable or a zoo. I did think the doggie treats were a bit pricey, but Jada loved them.

Previously worked for PETCO, at the Lovers Ln location and this place is nice. Love the set up, people are kind and helpful. We took our fur babies to the vet at this location and the staff was extremely kind to our babies. Our older cat had an accident on the way there and they were super nice to clean out the carrier for us and helped us clean up our cat Meatball. Definitely will return for their follow ups.

I needed to take my chow in for his annual exam. He is a "screamer" and the Petco crew knows this and they were WONDERFUL with him!

Workers are always friendly and willing to use all resources they have to find the product I need. Fish tanks almost always look pristine. The grooming salon is top notch! Will shop here again and again and again!

This is my favorite Petco. The store is clean and the team cares a lot for the animals. But watch out for Crawford, he'll try to sell you the cutest lizards.