Robby Winfield - Keller Williams Realty

I was referred to Amy Manis of Keller Williams Realty from a realtor I had used to buy my house in Washington State. At the time I thought that my realtor in Washington had done research to find a solid realtor that would help me sell my first house. What I came to find out was that my realtor had done research to see who would give them the most money for a referral. Amy said she would pay for the for the cost of the appraisal and to date she has not.

As most business relationships begin everything was good. Amy seemed like just the person we needed to help us sell our first house. We explained that we did not want to pay closing costs or any extra fees associated with selling a house. I understand the 6% realtor fee but with losing money on the house over the years I wanted to at least see some returns on this house. When we first started talking Amy said the market was really hot and everything was moving very quickly. Amy quickly found a buyer for our house! We made sure Amy understood we did not want to pay any closing costs. When our house came in 3k under the appraisal we were told if we wanted to close on the house we would have to pay the 3k in closing costs or be in violation of the contract. But if we did not agree then we would have had to put the house back on the market and pay another month plus in mortgages until there was another buyer found. So we were forced to pay as the gamble was not worth the risk. I did not read the fine print of the contract and so this part was my fault even though I did talk to Amy about it. This was definitely my fault and I should have pressed the issue but I felt that Amy understood my needs and we were on the same page with cost. After that being said it took her a good 4 days to send me the breakdown net sheet so I can see what the actually cost will be. When I expressed my concerns, communication started to decrease. As we discussed with Amy about our return on our investment versus all of the costs she kept bringing up that we were making money. No we were getting a refund of our money put into the house over 12 years of ownership. I was hoping to make a small profit, feared I would lose about 10k in costs but if Amy had told us that “cost of selling a house” is 18k I would have laughed and kept renting the house. When we confronted her at the very end of this process she stated that “I sold your home in 24 hours, and got you money back in a down falling neighborhood where everyone is going to short sale.” This is not exactly the hot market she was saying three months prior.

We felt betrayed from start to finish. As we complete the process the title company tried to contact me once at the end of their business day in TX while I was at work in WA so when I called back they were gone for a three day weekend. Amy calls me on Tuesday and says that the title company had been trying to call me all week… Amy then asked “Do I even have a Power of Attorney?” But their failure to start the paperwork in a timely manner meant it was an emergency on my part to fix with more fees for me. They wanted my original POA to sell the house and I needed to FEDEX overnight. I tried to give options and was told no it must be original POA.

Honestly if you are a first time seller, you are out of state or you can’t be physically present during this process I can’t say I would recommend Amy Manis or by extension Keller Williams Realty. What I can say is find a realtor that understands your goals, where you are and has a history of great communication.

I am coming for you Robby. I will ruin your real estate business and your life too, just like you ruined mine. You are going down you freaking liar…….. Just because you shake now, just wait brother, it’s coming, you gonna shake a hell of a lot more. Hopefully you die before I find you! The day is coming when you have to reckon on the people you have abused….. It’s time for Robby to stop abusing people and just go away…….