Havertys Furniture

Our representative Brian was extremely helpful. After visiting many, many furniture stores over the last few days we’ve had a wide range of different sales reps. I was extremely appreciative of Brian’s ability to be attentive, but in no way pushy. He was available when we needed him but would give my wife and I space to discuss as well. Awesome experience and definitely contributed to our decision to purchase a mattress and furniture through your company. Keep him around, he’s awesome!

Customer service from start to finish was amazing! Our salesman, Javier, was so helpful and knowledgeable. We know we are getting a quality product and service to back it up.
This is my 3rd set of furniture from Havertys.

Javier and Kathy were extremely professional, courteous, and a true pleasure to do business with! I will be coming back frequently to Javier for my home decorating needs. He’s the best!

Javier was so pro! From a warm, friendly greeting when we entered the store, to answering all our questions, being attentive yet allowing us to wander privately as we selected bedroom furnishings that were appropriate for our space, and then following up promptly via email with all our requested information, this was a great shopping experience provided by a great associate. We will definitely visit again!, and ask for Javier!

I had the pleasure of working with Sylvia today (10.24.23) on my purchase of a Dining Room Set & Buffet. She was very knowledgeable of the product, had a professional attitude and the check-out was quick. She also explained all of the details regarding the delivery schedule and I am so pleased that these items were in stock and I can get them within the week. Highly unusual these days! It is also highly unusual to walk into a business and work with someone who really knows what they're doing and seem interested in your needs rather than someone who is just there to "punch the time clock". I will definitely be a return customer.

We were shopping for a power reclining sofa and loveseat. They wad a good assortment to choose from and Brian, our salesman, was very helpful in answering our questions, but also gave us time alone to discuss our preferences. Very smooth shopping experience.

This was our first experience with shopping at Havertys and it was a very good one! Brian provided lots of information and then allowed us time and space to discuss products without feeling any pressure. We purchased two chairs and are excited to have them in our home.

Gabriela at the Lakeline Havertys in Austin, TX is a great salesperson with the knowledge, patience, and brevity to let us look at our leisure without pressure or tactics. She has helped us several times with purchases and she is one the reasons we keep coming back. She is the essence of a great customer experience.

The Fontenots

Sylvia in north Austin is great. We have purchased over a dozen pieces from Havertys and we love it! Great quality, pieces usually in stock, fast delivery.

Wendy listened to what I needed and provided excellent information and service. Cathy was very professional and patient while handling my financing needs. I am thoroughly satisfied with Havertys products and all services provided.

Wen into the Lakeline store to look at chairs. Past experiences with Haverty’s and sales person were the reason for return. Gabriella greeted us and worked with us because the sals person from before, Brian K, was not there. She gave us good advice and helped us with colors and ideas. From start to finish she made the shopping easy, fast and pleasant.

All the recliners in Haverty's leather collection are of the highest quality, and the opportunity to insure them for five years is an added bonus. However, the friendliness and many kindnesses shown to me were the best part of my day! Thanks to Raul and company!

We were very impressed with the selection of items we were looking for and Cindy was incredible. She was most helpful and a wonderful person to do business with.

The store had a great selection of furniture and Javier took excellent care of us, very patient and informative.

Javier was really pleasant to work with and helpful in choosing our dining room table and and entertainment stand. Hats off to him!

Cindy was amazing to work with from start to finish! She made an instant impression on me on my first visit, so I had to ask for her on my next two! She is knowledgeable, sweet, and easy to work with! We bought a desk and an accent chair, and both were available for delivery the same week.

Lorrie was excellent professional and very helpful. Relaxed shopping experience at Havertys. Enjoyable experience and excellent quality furniture

Sylvia Crunk was very helpful. She spent the time to answer my questions, made suggestions and followed up.

My wife and I were very pleased with the designer (Valeria) and our salesperson (Sylvia) who took the time to come to our home, measure various rooms and produce 3 -D renditions of their suggested designs. Very impressive!

Love Havertys!!! Sylvia is an awesome salesperson!!! Helped me find the perfect sofa, swivel chair, rug, television console and ottoman!! So helpful and patient with me with all the custom fabric choices. Pillows were a down blend so they are making pillows without down for me. Best customer service!!!!!! I purchased my previous sofa at Havertys and will continue to be a repeat customer. Going back for the matching chaise lounge because it is all extremely well made furniture!!!!!!