Mattress Firm Oakbrook Terrace

One of my best retail experiences ever. Jack was very informative and welcoming. At the time he was the only salesperson in the store and when another couple entered you wouldn't have known because he was just as hospitable to them as he was us.

We definitely will be return shoppers.

Thank you again,

I was very pleased with my shopping experience at Mattress Firm in Oak Brook IL. The sales representative Jack greeted me when I arrived and thanked me for stopping in. I told him I was looking for a mattress for my guest bedroom. Jack was friendly, knowledgeable and professional: He showed me different types of mattresses and explained the different types of comfort from plush to firm. He worked with me with the budget I had and helped me select the perfect mattress and set up a delivery day/time. I was very happy with my shopping experience at this store.

The customer service and patience Mike and Andrea had for us were amazing. They listened to us and provided options for us to try. Numerous times and multiple combinations. In the end, we feel we selected the perfect mattress and adjustable bed frame-comfort, desired features and price. We will find out shortly when it is actually delivered :)

Worked with Jack. He is extremely knowledgeable and can, in just a few questions, find the PERFECT mattress for you. I thought I knew what I wanted, but he found us something even better that was well within our budget. Will 100% be going to him the next time we need to purchase a mattress!

I walked into the Mattress firm store thinking that I knew exactly what I wanted. Jack the salesman asked me a few questions and helped me with my decision. He wasn’t the typical badgering salesperson but he lead me into purchasing the best product for my needs. He spent the entire hour and a half assisting me with my decision. Best customer service I’ve had in a long time. Thank you, Jack!

I have to say the young lady that helped us. Was very knowledgeable on all aspects of mattresses and the bed frames. She gave us all the time we needed to make our decision. Would highly recommend this location. Oakbrook Terrace. And she probably has a repeat customer in my wife and I. Thank you . Eli.

The buying experience was the best I have ever had at any store. Highly recommend to anybody to ask for Jack Champion. He is a wealth of knowledge and takes the extra time to answer all of your questions.

Today I returned to mattress firm to have a follow up appointment with Jack. He was great and answered all of me and my husband’s questions. I’m so pleased with our decision to purchase from them and did not feel pressure at all. Thank you!

I just got a new mattress with the help of Jack, who was so amazing. I didn't feel any pressure to make a decision or walk out having made a purchase. The process was a breeze and if I need another mattress I will certainly be coming back to see Jack.

Great showroom with lots of mattresses to try out, including some more niche, high end types. Very friendly staff. Debbie was great and super helpful. She was not one of those high pressure sales people that can make shopping stressful. Highly recommend stopping by.

Ask for Jack Champion. He provided phenomenal service. He walked us through a variety of different mattress options and explained all of the technology. I’d recommend this store to anyone.

My experience with Debbie was top tier. She was extremely knowledgeable, helpful, and patient with me answering all my several questions over the phone. When I made it to the store she gave me the most delightful greeting with the warmest smile. I will be sure to recommend this store any Debbie to everyone.

Andrea was so helpful throughout the mattress buying process. My husband and I didn’t even know where to begin when we walked in. She made everything so simple and easy to understand so that we could buy the best mattress that fit our budget. Thank you!

We purchased 2 sets, 2 years ago. Such a pleasant experience that we made another purchase. Amar & Ben are great to work with. Pleasant, personable and very knowledgeable.
Thank you, both and we will likely see you again!

Was shopping for a quality mattress for my mother. Ended up with a great product. Jack did a fabulous job helping out an excellent mattress!

Felt very comfortable working with Jack. Never felt pressured in any way. He explained and showed me the difference in a mattress...I know I made a good choice and will be very happy with my purchase.

The salesperson was knowledgeable and professional. He was able to explain the products well and help us make our selection. Highly recommended.

Jack was awesome ! He explained everything perfectly, he gave options that would fit my needs and had great customer service. Very excited about my new bed!

Amar has been extremely helpful with my purchase. Very knowledgeable and willing to help. 100% recommend working with him on your next mattress purchase! 🙏🏻😀

Amar was very helpful in the entire process. Knowledgeable and friendly. Not pushy knows his mattresses come see him he’ll get you in a nice mattress