UCare

Not a problem with the coverage. Could be better, could be much worse. Prefer them over another company that openly discriminates in their hiring practices. Always check the Glass Door reviews, folks

This company is plain and simple, criminal. Instead of correcting billing issues at the time of initial concern they point fingers with MNsure. We had a billing concern back in November 2022 that we were told would not be an issue the next year. A year later the issue resurfaced and caused us to owe the money we were told was a credit the previous year, which I had requested to be taken off the account at that time. The billing and dispute department doesn't have the guts to talk to the members they screw over so you end up waiting weeks just for them to send a letter by snail mail to the wrong address. I've seen more ethics from loan sharks and mob bosses. As a company who's mission claims to be uncomplicating insurance, they sure do the opposite.

customer service is so rude and poor quality. i called friday after i got a call from cvs that my RX was ready i was on hold for over 30 minutes just to be hung up on i called back and was hung up again i called back a third just to find out Ucare was closed AND NO LONGER OPEN ON THE WEEKEND. i went the whole weekend with no RX i got off work early i called again i got a rep who was nice, however i was then told that i could not get a ride for today or tomorrow then told to call back tomorrow to see if i can get a same day ride?!!!! honestly Ucare is not the same the stuff they did for the community in 2017 is not enough to make me stay a member even if it is non profit and hiring people in the community im extremely disappointed in Ucare and im currently looking for a new provider i suggest everyone else do the same

Closed half an hour before their scheduled to close