The UPS Store

I had an exceptional experience with Kimberly at UPS! Her upbeat and friendly demeanor, coupled with a constant smile, made my Amazon returns an absolute breeze. She brought a touch of humor to the process, making it not only fast but also efficient. Kimberly's outstanding customer service deserves a solid 5 stars. Kudos to her for making the UPS experience not just smooth but enjoyable!

I went in a couple weeks ago to mail a prepaid package back to a company but only half of the address printed out on the label I used. The two working there, forgot their names- were so very nice! They found the companies name and got the label reprinted out perfectly! It saved me a trip to drive back home to reprint it off my printer. They were so very helpful! Thank you so much! It saved me so much time. They were busy in there but greeted me and said they would e with me as soon as they could. Thanks again!

Every time I have been to this location it has been at the moment they open the doors. It doesn’t matter who is working at the time but they are ALWAYS so nice and helpful. There is nothing I could change to make it a better, more friendly, or faster experience. My hats off to the staff!

Kevin went above and beyond for me on New Years Eve - thanks so much!

I always have the best experience coming here. Brittany who has assisted me many times is always so nice, courteous, helpful and professional. I choose to come here versus the other FedEx or USPS around the area. Thank you for hiring Brittany to represent UPS... I will be back!

These are the friendliest, most accommodating group of people I have ever experienced at a UPS Store! Thank you to the whole staff! Especially the manager lady who's name I need to learn. She's always soooo nice! They all are!

Love this place especially the Notary. She is so helpful and nice. That’s what customer service should be. Thank you for liking what you do. It makes a lot of difference with your customers.

I always have a wonderful experience at this store!
Dawnelle, the manager, goes far and beyond to make sure that the customer is happy!!
I highly recommend using UPS!!!

I've had nothing but great service from this store. In particular, Erika has been amazing. We have a mailbox here and have all of our packages delivered here. They always greet us when we come in and have everything ready for us. I've had a couple of things notarized here, and that's been easy as well. I'm not sure why people are leaving negative reviews. It's a service business, and there will always be people that are disgruntled, but they need to separate not liking the rules from dumping on the employees. The ladies here are absolutely the best.

Wonderful customer focused experience. Erika the store manager proactive in helping move along my shipping needs. She did this while helping other customers. , open the door and offer help. Good job UPS and keep it up Erika!

Always great customer service here, from dropping off packages or getting a personal PO. The staff here has the best attitudes so I recommend this store.

I have been a customer with P.O. box for 4 years. I get the best service every time.
Erika is a great manager and she goes out of her way to make sure that I am taken care of.
Thank you lovely ladies at my UPS STORE.
Mark -

Erika and her team’s exceptional service will definitely keep me coming back to this location. The team here clearly goes above and beyond to make their customers feel taken care of. Thank you so much for your help today.

Really exceptional service from the team led by Erika. Have appreciated how she goes above and beyond to communicate and set expectations and make us feel valued and welcomed as customers.

Erika was very helpful and professional. Times are rough right now and she was able to manage the store to keep everyone safe, I really appreciated how she handled difficult situations. Thank you to the staff of this location! You are appreciated.

Odessa and Brittany are extremely personable! I have a box there and am there often. At times it can be madness, but they work diligently to serve the customers. Keep up the great work!

Fast friendly service, even at closing!!!

Great store, great service! The people in the store are great - quick and professional. The store is often busy, but they are very good a getting you and out with smile. (Not sure why there are so many bad reviews on this place - it is soooo much quicker and more professional than the USPO. There is new management now, maybe that is the issue.)

The staff have always gone out of their way to be helpful. I had experienced some confusion with the website and staff really explained things in a respectful and informative manner.

Visited the Marina Village UPS Store twice for Notary services and fax service. The service was excellent, efficient, and quick. I highly recommend the good service received by Anthony Jackson on both occasions. Thank you.