Freeway Insurance

I usually do not leave reviews but I would like to acknowledge Pacita. I had an issue with wrong information on my quoted insurance from another company, she went above and beyond to help me sort it out. She spent time on the phone, advocating for me. I highly recommend her and this bussiness.

Thank you

Pacita was so incredibly kind and patient in helping me to find auto insurance coverage that works for me and my single income household finances. She took her time and really helped me make sure that I was able to get coverage without it completely breaking the bank. Her level of compassion and understanding was phenomenal and so extremely appreciated. This level of kindness I’m Customer Service while working to gain insurance is incredibly rare. Thank you again Pacita for going above and beyond to help me. I will highly recommend you to anyone that needs help with finding a good fit for coverage.

Thank you Jessica Mcintyre for the great customer service support, you made my day with great quotes for my insurance. I recommend Freeway Insurance to all my family & friends. Thank you for your time & service it’s very much appreciated 😊

Great, quick and friendly service with help getting my auto insurance setup after I moved here from the Midwest. Jessica was super patient and always available via email and phone. Would highly recommend Jessica- she is very friendly and made me feel comfortable and confident with my new policy!

Jessica was so helpful and made this process so easy! I called other places to get quotes which did not work for me and the process to get those quotes took so long. And I call here and I have coverage in minutes with a price that works for me! Jessica helped me out so much I really appreciate her!

I was looking to get a policy for my new truck and old car. I looked at my old insurance company and they couldn’t do it. I talked to the Gecko People and they sent me on a paper chase, but Jessica (and the gentleman I spoke to before) at Freeway got me my policy in a fast and efficient way. I couldn’t have asked for a better experience or better customer service. I highly recommend, it was the best customer service call I have ever been on.

I had the best experience with Pacita!! She was, to sum it up, exceptionally wonderful. She was friendly, kind, courteous, compassionate, helpful, knowledgeable, personable and able and willing and worked with me to find the best option for me. She was amazing. Pacita is what every person who calls some one for help should be! And I might add she goes way and beyond the most expectations! Thank you Cita!

Pacita got us the best rate for our car insurance! Saved me a little over $1,000 in 6 months policy.

I feel that Jessica is very patient, polite and efficient. She made things go very smoothly and was able to answer every question I had. I'm so glad I chose freeway insurance!!

Went there to see insurance for my cars! I recommend it! Good pricing. Thanks to cita for help me out.😊😊

Jessica absolutely nailed it with getting me a super affordable price for my SR22 insurance that comes with more than I expected! Could not be more thankful! Happy to be a new customer!

Cita and Jessica in Tacoma rock! These people truly care about their clients and it shows. They took their time to listen, educate, sympathize, laugh and help. I left that place a happy customer and genuinely grateful. I would highly recommend freeway because of them.

Pacita Lane at Freeway Insurance provided the best customer service interaction I've had in my entire life hands down. She went above and beyond by far, was extremely knowledgeable answering the ton of questions I had as well as had a lot of amazing suggestions/advice for what I was looking for. She easily saved me thousands of dollars per year and multiple hours of effort vs me trying to find insurance by myself. And she did it all in a very cheerful, personable, professional, and patient manner.

I cannot state enough how amazing Pacita is, and Freeway Insurance as a whole. I highly recommend this company for all of your insurance needs!!

OH MY GOD JESSICA DID AN AMAZING JOB!! She found me the best insurance that fit my needs and at an amazing price. 5 STARS!!!

Jessica was amazing and she went above and beyond in assisting my husband and I in seeking better, inexpensive options in purchasing an auto insurance. No doubt an amazing asset to the company and would be very gracious and patient in providing any information when asked. Would highly recommend.

I will give Pacita K. Lane,10+ ⭐ (stars)if I could.She was very professional, knowledgeable and fast. I will recommend all my friends to go with her. Thank you Pacíta your time is ( was ) well appreciated. You

Pacita helped me and my mother help me find affordable insurance and actually put in the effort to help me understand just exactly what I was getting myself into and actually put care into my experience which I had not had allot of with other places trying to find insurance highly recommend them

Very friendly service. Gave me the best quote I could find. Highly recommended.

Jessica was very helpful! Explained everything! Great lady to work with!

Pacita was awesome to work with and found me the best deal to get me on the road. Thank you for being so great and helping me . Definitely recommend