Anderson Honda Service Center

We've been using Anderson Honda for all our car needs since 1997. Most recently I brought my 2012 Honda Accord in for a minor service. Diego was my service representative, and everything went smoothly and in a timely matter. During the appointment I waited in their lobby, and Diego came out to let me know the technicians found that the fuel intake system was dirty so I decided to have them clean it out. I've had the car for ~12 years and think I can probably keep it for another 10 years with the good maintenance we get at Anderson and good service we get from employees like Diego.

I recently visited Anderson Honda to get my AC malfunction and the squeaking noise from the passenger seat fixed.

I found the staff here to be very kind, honest and helpful. They took time to observe the exact issue is the car, especially the squeaky noise issue. They were very candid in their inputs and advice. Steve was the representative there and he was very helpful and honest about everything. He took time to explain how exactly did they fix the issues and was upfront about what could and could not be covered under warranty. And to add to that, I found the service here to be very affordable as compared to other service centers around.

I really had bad experience with staff in several other service centers. Although Anderson Honda is far from my home distance wise, I think they are the most ethical Honda service center around and its worth traveling that distance.

Brought my car in for an A1 service. Steve was the representative that handled my service. He was polite and attentive. Explained what would happened how long it would take. Service was completed as indicated. Very happy with Anderson Honda

Nicholas, our service associate, was terrific.

He was on top of everything; he kept me informed throughout the whole process and clearly explained what my car needed as well as what was premature.

A true professional!

From check-in to check-out, it went very smoothly. Our Service Rep Nick, kept us informed on the progress, gave additional feedback from the Technician, and called us when the car was ready. Each time we have brought our car in for servicing - whether a regular service or an unexpected one - the Anderson Honda Service Department has been great to work with.

Wow! Dude. This dealership is awesome. The representative that I dealt with in the service department is named Ivan. Ivan greeted me with a genuine smile which put at ease.

I was nervous because this is the first time I went to the dealership. My car just got off the boat from Hawaii. Sometimes establishing rapport with a dealership is difficult.

I had no problems today. Ivan is the most courteous, knowledgeable, kind service representative that I've ever encountered.

Remake key here. Hector is very helpful, the price is very reasonable, also check ownership, ID, feel safe.
Highly recommend.

We had traveled to Palo Alto from Minnesota and were planning to head home the next morning when we started having issues with our Honda Pilot. It was almost closing time on Friday but was able to secure a service appointment first thing the next morning. Ivan was our service representative and he did an excellent job getting our car in to the mechanic and keeping us informed of our service options. Our car was repaired and returned to us later that morning and we were able to head back to Minnesota without any issues. Highly recommend this service department.

Diego is my service manager. He is always courteous, answers all my questions and keeps me informed of service progress. Picking up my car after service, he goes thru check lists thoroughly and explains costs

We are pleased with the glass repair progress! Steve gave top priority to the customer and efficiently met our requirements.

I have been a regular here for over a decade. I feel that the service reps here are straightforward and honest with the work that they do. What more can you ask for?

Needed a replacement battery for my Honda. Surprisingly, Anderson's price was lower than any competitor, and they had then in stock. Plus a complimentary cappuccino.

Since 1999 I have been at Anderson for my cars service needs. Since 2010 Eric Lee was my service advisor until 2020 and then Soldano, who retired in 2021. After much reluctance and apprehensions I still visited Anderson and was greeted by Ivan Guerrero, who carefully introduced himself, validated my presence with soft tones, explained me the needed service package and future needs. I think Eric Lees advise that Anderson Service service advisors are trust worthy holds water. I thinkbI will continue my 26 miles journey for my automobile maintenance.

Brought my Honda in to fix a recall during COVID. They were well prepared to minimize contact surfaces, such as putting a plastic sheet over the driver's seat, wiping down the steering wheel and door handles after delivering the car, setting up partitions indoors, and giving you a new pen to sign your paperwork (that you keep). Friendly staff, quick turnaround.

Good service department.
Had my odyssey fixed here. Its battery keeps dying but nothing detected using honda battery tester. The second time I visited them for the same issue, the supervisor conducted an old fashioned manual testing and confirm the problem and replaced my battery.

Just the Best ever Please know all The Service? They have?

Professional and friendly. Welcoming a classic almost, with open arms. Wanted to prolong the life of a great 2002 Honda Civic EX and they helped me, a great vehicle is a well maintained vehicle. Thank you Anderson Honda Embarcadero Palo Alto

sure, you want a honda dealer to handle your warranty problems,
but do you really want to replace you aluminum oil pan early because some kid has been overtorquing your oil drain plug with the old
seal washer? hell no!
go to a factory trained service center and get a proper oil change and a proper inspection
Anderson Honda Palo Alto is offering deals

Service writer was polite, knowledgable and helpful. Plus their hourly labor rate was actually lower that national tire and service company.

Always have positive experience here, Steve was my person today👍🏽. Tech Donati (373) very carefully wiped down my car before it was given back, thank you 👏🏽👏🏽