J.Crew

Amber at J.Crew is an absolute gem! I recently visited the store in search of a tuxedo for an upcoming wedding, and I couldn't have asked for a better experience. Amber's dedication to her craft was evident from the moment I walked in. She expertly guided me through the process, suggesting the Ludlow Slim Fit suit for me to try on and ensuring I found the perfect fit. Despite not having the exact tuxedo I had in mind in-store, Amber's insightful recommendation and unwavering attentiveness left me confident in my decision to order it. Her commitment to providing exceptional service and genuine care for her customers truly sets her apart. Thank you, Amber, for making my shopping experience seamless and enjoyable!

Wonderful store. Clean and well dressed. Easy to find something to your liking. Friendly employees to engage with or to ring you up or return something that doesn’t fit just right. Plenty of new car parking. Highly recommended.

Amber was extremely helpful in getting my fiancée an outfit for our engagement party! Loved working with her.

Amelia was of great assistance! Very cheerful and knowledgeable.

I had a really great experience at this store. The person that helped me took a minute to ask me what I needed. At first I said "I was just browsing" but they politely chatted with me for a bit and really listened.

I was feeling a bit stressed as I have some upcoming work things that I wasn't feeling super confident about. The associate helped pick out some special items that made me feel good as well as some accessories to really elevate the whole thing. I never shop this way but I left feeling a lot better and loving everything I purchased.

This is what in-store retail should be about. Bravo!

This location always has such kind and friendly staff, even though it can be quite busy here. I'd love to specifically thank Ace for being so patient and helpful when he was assisting me in finding a suit. You're a credit to the shop, Ace!

This fabulous store at Stanford is truly my favorite place to shop
But i have to admit things have changed since the pandemic
Costumer service over the phone is awful i was on hold for almost 40 minutes
After that I called back and the young lady who answered said
Ohhh sorry I send another associate to look for the item
Anyway let me call you back
Finally I called back late that afternoon and a very professional gentleman Cesar answered my called and my problem was solved
He knew exactly what I was talking about
So if you shop there
Ask for this fabulous guy
Just plain professional
I wish every store could have a Cesar

First timer but great store experience, clothes fit are perfect and associates are great and ready for help. Store ambiance is good and great service...

Ivy was very helpful!

Classic, timeless style pieces. Who doesn't love jcrew?

Nice store! I'm a visitor from PA. First time there and I enjoyed the sales and the atmosphere of the mall.

It’s an ok jcrew

Good collection

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