Portola Valley Garage

These folks are great. You can really trust their diagnostics of your vehicle and the work they do to fix the problem. In 24 years I have never had a misdiagnosis nor have I had any issue with any repairs or maintenance.

The PV Garage goes above and beyond just doing an excellent car repair. They are the pulse at the heart of the community. Their kindness sets an example for how we all can live together better

My 1997 Porsche Boxster broke down on the road and needed a tow. It was late in the day and the tow truck could not get me there untill 6:15 pm - they close at 5:30. Victor waited late till I arrived so I would not have to park out on the street.
It's great to know they will go the extra mile for you - so rare these days.
Also, I was back on the road within a week - Great Job!!

Fantastic service as always. Friendly and welcoming and within walking distance of our home. . Totally satisfied with repairs and their service with a big smile

LOVE Ron, and his honest and ethical garage. Great guys, reasonably priced, takes care of his customers.

Tom and Tim and the entire crew are simply the best when it comes to auto repairs and maintenance. Portola Valley is fortunate to have them in business in our town. George Parker

Tom and Tim at PVG are:
- Reliable and dependable
- Honest and trustworthy
- Expert
- Speedy
- Good value
I have used them for all my cars for over 22 years and have always been satisfied. I highly recommend them

Julian Lighton

I trust on Tom & his team REALLY!
Victor does a great job by being available
To help every time I needed, he really knows what he is doing! He is super attentive and kind.
Tom & staff care A LOT about their clients and inspire confidence!

Tom and his mechanics are great. Been bringing our cars here since we moved to town. Totally honest and trustworthy, responsive and fairly priced. Highly recommend. Came in for a check engine light on the 14 Pilot this time and it was done same day and the entire vehicle was inspected.

PV Garage is the best and I will never go anywhere else. As just one recent example of their outstanding service, I called PV Garage when when my battery died. They responded immediately: Victor quickly came to my rescue and jump-started my car. What a huge relief it was not to have to call AAA and potentially wait around for hours (with four kids depending on me to drive them to their sports practices!). After testing my battery at the garage and discovering I needed a new one, Victor was able to confirm that it was covered under warranty so that I only had to pay for labor. PV Garage offers the kind of customer service you just don’t find anymore — they are a true gem!

I am very happy with my experience with Tom and the rest of the PV garage team. They took on a challenging project when many other places declined. Now my '73 Jensen-Healey is back on the road!

Tom searched the country for someone able to refurbish the transfer case on my 23-year-old 4X4. He shipped the part to the East Coast, had it rebuilt, shipped back, and installed in my Jeep in a little more than a week. Portola Valley Garage is where you want to service your vehicles.

Portola Valley Garage has been my auto shop since the 70's. They have kept my current 24 year old car running well and have never overcharged me. I would be at a dead loss if I had to look elsewhere. Peggie MacLeod

Tom and crew are great! I trust them, they know their stuff.I would never take any of my vehicles any where else. From Fords to Ferraris , they know them.

Tom and the team at PVG are amazing. Customer service is friendly, professional and they treat you like their neighbor. Anytime we need help they are responsive and thoughtful. Recommend for any type of vehicle, new or old.

Did complete annual maintenance service well, checked my records to avoid duplicating prior tasks, delivered on time, price was half what I had been paying at the dealer. Easy (almost fun) to deal with. My new favorite auto repair shop.

My old 3M BMW likes to be patted at the Portola Valley Garage from time to time. It runs like new afterwards, and it has never ever required help on the road from AAA. A good record for a 24-year-old car. PV Garage is like a friendly old doctor to a 90-year-old patient - makes them feel great.

PV Garage is the best. You know how hard it is to find a reliable and honest garage? Here it is. I appreciate them so much that when I lived in SF, I still brought my car to them. They service a wide range of cars from high end luxury vehicles, to classic cars, to new and used more ordinary ones. Many times they've rescued me with minor issues and not charged me. Tom even helped me with his expertise over this past weekend. PV Garage is a family-owned business, which has been here as long as I can remember. Yes, we love them.

Update 9/7/23: I cannot stress enough how grateful I am to Tom and Victor for going out of their way to help me: fitting me in last minute, coming to my house to bail me out and not charging for it, helping me with minor issues without an appointment! Thanks!

Based on the recommendations of several friends, I took my car to Tom and his team for a required maintenance after my technician of several years retired. I couldn't be happier with the fast and friendly service I received. Communication was excellent, the price was very reasonable and my tire warning light problem is finally fixed after persisting for 2+ years. I have crossed 'find a new auto repair shop' off my to do list.

10/14/21 Another great experience with Tom & his crew. My car was ready a day ahead of schedule and their thorough maintenance inspection turned up a wheel bearing problem. Now that it is fixed the car is running much better. So grateful that I always know where to go when my car needs servicing or has a problem.

4/7/22 As usual, another fast (extremely!!), friendly and reasonably priced service from Portola Valley Garage. I just needed a smog certificate for DMV renewal. It wasn’t a rush job so Tom could easily have taken several days to complete the check but he just happened to have a break in the schedule and had my car ready less than 2 hours after I dropped it off. 5+ stars!

9//10/23 Always a huge plus to have a stress free experience with Portola Valley Garage. This visit was for a regular maintenance and new tires on one car and a smog check for the DMV on another. As usual the service was friendly and the pricing was very reasonable. More importantly, however, is knowing that Tom doesn't take advantage of us - his customers. He is honest in his assessments - if a problem is discovered you can be confident that it really is something that needs to be fixed!

PV Garage is my eternal Go-To place for BMW service
Very professional / thorough / friendly = can't be beat!