Farmers Insurance - Matthew O Brien

I know everyone likes to throw around the term “above and beyond” but we have never seen customer service like our experience with Aaron. We met with Aaron to update our policies and make some changes to better fit the needs of our family. Shortly after that one of our daughters, away at college for the first time, was in a sticky situation with a car breakdown. He took our call after hours, helped her navigate the situation, and made sure that she was safe. We are so grateful for Aaron and the whole O’Brien team!

My family and I are avid supporters of Matthew O'Brien. Having been clients of Matt's for a significant period, my parents recommended his services to me when I acquired a new company in 2017. Matt is incredibly resourceful, crafting comprehensive contracts for various insurance matters, offering insights on both saving and making more money. I can't express enough appreciation for Matt and his Farmers Insurance team. They're not only professional but also efficient, saving time by helping me run my business wisely all while providing quick and responsive service. I wholeheartedly recommend Matt and his team for all your insurance needs.

I've been insuring multiple vehicles and homes with Matthew for over a decade. He's extremely knowledgeable and always willing to revisit my policies and make sure coverage is tailored to my ever changing needs. And a big thank you to Thaddeus, Aaron, Anna and the rest of the staff who have assisted me over the years.

Matt O’Brien and his team provide excellent customer service for my insurance needs. I work with Anna Ritter and she checks in annually to see if I need to make any updates, offers to review policies if circumstances have changed and stays on top of changes in the industry that might impact me. Highly recommend for your insurance needs.

100% my best insurance experience I’ve ever had. Micheal picked all of my calls and treated me with kindness. He helped me with a quote for my auto insurance. He was so professional and got it done in a timely manner. I could not be happier with my policy. Thank you Michael and Matt! If you’re looking for a new insurance agent make sure to give them a call!

Best customer service. Friendly and always willing to help find the best product at the best price. I have enjoyed working with this group.

Aaron is such a nice and helpful guy! I felt like he really understood my needs and was able to help me secure a great plan for some car insurance. Would highly recommend him!

Aaron Koeneman was so very helpful and friendly in helping me figure out the mileage and other details about my auto policy. He was very knowledgeable and answered all my questions. I've been with Matt O'Brien for many years, and I've always been very happy with the personal service they offer.

Great experience Talking to Michael. I called for an auto quote on my motorhome. He gave me excellent service and provided me with tons of details for my policy. I would high recommend the O’Brien Insurance Agency!

Called in to get a couple of quotes for my auto and home and was very pleased with Michael helping me throughout the whole process. He was explaining everything clearly. I would highly recommend Michael to take care of you.

Anna Ritter went above a beyond to help solve some recent issues that had arisen with our auto policy. She’s always been a great help with my families questions about our coverage. Keep up the great work!

Anna is the greatest help. So friendly and knowledgeable. I was in a bind with an other insurance company…she came to the rescue. Would recommend Matt O’Brian and his team highly. Thank you for being fantastic:)

Really glad I switched from another agency, everyone has been so kind and patient. Most recently Aaron helped me and he was so gracious and took the time to answer all of my questions and I never felt rushed or that I was a bother like I did with my previous agent. I like to know what I’m paying for, insurance can be so dang confusing.

Excellent customer service. Matt has been my agent since 1993. Matt, Michael and the staff have been so helpful and responsive! I highly recommend this agency. Michael is so very kind and pleasant to work with.

Michael was a huge help getting my business auto policy set up. He made sure I understood what my policy covered and found me great coverage at a great price. I highly recommend working with Michael!

Called in last week looking for a better rate and talked to michael oliveira, was on the phone for maybe 10 minute and we were done! he was super helpful and will definitely continue to use his help with my insurance needs.!

Called to get an insurance quote on my auto and was introduced to the agency by Michael. He was super easy to work with and explained everything. I highly recommend this agency for your needs.

Amazing experience at the Obrien Insurance agency. Michael a very respectful young man was very professional and helped me get insurance for my motorhome and explained everything perfectly. I highly recommend this agency for all your needs.

Michael was super easy to work with and understanding. He took the time to answer all my questions and had my policy completed very fast. Id recommend everyone to work with him!

Aaron and the whole team at the O Brien Agency are always ready to help and quickly help me find solutions or better yet prevent problems. Appreciate Matt, Aaron and appreciate the support over many years.