Candice Kistner - State Farm Insurance Agent

My husband and I have used Candice Kistner State Farm for 15 years for both our personal and business insurance needs. Everything from auto, general liability, renters, personal property and life insurance. Every member of Candice's team is wonderful to work with. I would like to give a special shout out to Jessica who is always QUICK to respond an gets me EXACTLY what I need in a timely manner. This is especially important with regards to our business insurance needs and is greatly appreciated.

Candice and her team are great! I appreciate their emphasis on service. Tim and Patrick have always been available and responsive to our needs. It’s comforting knowing this office is working in the background to keep us safe.

Candice Kistner has been our trusted insurance agent for over a decade, her office personnel are the best! Jessica Hernandez &
Tim Prior have been very professional and extremely helpful, thank you. Dan & Corinna

We recently purchased a new vehicle and the process of getting the car insured was very smooth and easy. Jessica and Tim were very responsive and it were able to get everything needed in a timely manner.

I had a little situation filing a claim and updraging my insurance policy and nobody has been able to listen and provide me solutions as Helen. Helen has been nothing but understanding, emphatic, and helpful. Her customer service is impacable and the acuracy of her information she provided. I would highly recommend Helen to my relatives and friends in the future if they decide to get/change their car insurance.

Candice's team, particularly Jessica, have always provided excellent and prompt service. Recently, when I purchased a new car, she helped me with the transition of the old policy to a new one.

We have used Candice Kistner State Farm for insurance for 10+ years. Candice and her team have handled all of our home, car and life insurance needs. They have also helped some of our friends. Jessica is great and quick to get us information when we add or change things.

Thank You Candice and especially Hellen Do. I found her to be patient, clearly explain current status of my car insurance (lapsed) and helped me re-instate in a courteous, friendly, and efficient manner.

I got my Prius insurance renewal recently. No one is happy with the big increases in 2024 car insurance rates but Jessica was helpful in what was happening and pointed me to a recent article. She helped me get a small reduction due for low annual mileage. She's very professional as are the rest of Candace's team!

Tim Prior has been a phenomenal car insurance agent. His professional expertise and knowledge are impressive and reassured me that I was making the right choices for my coverage. Tim is personable, approachable, and always ready to help. He consistently goes above and beyond, providing exceptional service that truly sets him apart. He promptly addresses my queries and concerns, making insurance a hassle-free experience. I highly appreciate his dedication and commend his efforts in making customer satisfaction a top priority. Anyone needing car insurance should definitely seek out Tim's expertise!

I've worked with Patrick Bertetta for many years on our multiple State Farm policies, and in a word, he's great. He really listens and, because of his thorough knowledge of insurance in general and how their policies work, he's able to explain and provide options in ways that are clear and really helpful. Most recently he helped us work through timing issues for the billing on our policies so that they all became semi-annual but did not all coincide so we would not have a very large hit twice a year. Once we had all the details sorted out, it took him less than a day to do this. I recommend Patrick (and Candice) very highly.

Jan. 2024 - Just wanted to add my appreciation for Jessica Hernandez, who has joined Candice's group. She helped me through a recent claim and went the extra mile to make sure things got done right. She's a great addition to a great team.

I rarely write reviews but I feel Jessica Hernandez and Patrick Bertetta really deserve a big shout-out. They are just two of the nicest and most responsive agents I have ever worked with. It's so comforting to know that whenever needed, they're just an email or a call away. I would highly recommend Candice's agency.

Helen Do was very helpful and quick in assisting me with transferring my car insurance coverage to a new vehicle I got. Thank you for your help! I appreciate it.

Jessica, in Candice's office, did a fantastic job handling a difficult renewal. She communicated with me every step of the way and was always quick to respond if I had a question or concern. Great job Jessica!

We have moved our homeowner and auto insurance policies to State Farm. The transition process went smoothly from the initial quote to the final contract. Patrick Bertetta has provided an excellent customer service. We highly recommend Patrick and the agency. If you want to save money and time Patrick is the representative to work with! Thank you Patrick!

Helen helped me to get good coverage on my auto insurance yesterday. She was very kind and responsive!

Jessica is incredibly helpful and responsive. Really appreciate her answering all of my questions and working with me to get my coverage just right.

I want to thank Patrick for helping me move my auto insurance to CA and also start a homeowners insurance with State Farm. Patrick has always been very responsive to my questions and requests, which saved me a lot of time. He was also very professional, and proactively helped me adjust my auto policy when we added the homeowners line. I would highly recommend Patrick and the agency to everyone in the Bay Area.

Had a great experience purchasing home insurance (and changing up our auto insurance) with Candice's team! We worked with Tim Prior, who did a great job answering our questions and helping us set up a bundled set of policies that meet our needs. Thanks for making it easy, Tim!

Patrick Beretta assisted us with a complete change of insurance policies as we moved from another state to California. He was very knowledgeable and efficient in giving us quotes. We chose State Farm for our insurance and specifically his agency because of his help, patience and expertise. I would highly recommend him.