Somerset Family Health Care

Great experience with the practice, healthcare team is very focused on prevention, careful and thorough in ordering tests and really good at listening to patients.

Receptionist has horrible attitude.. First time calling as a new patient I can hear her whispering to someone else "I don't want to do this, do you wanna do this?" Should have hung up right then. For my pre-appointment lab work I informed her I live in Hartford yet she "mistakenly" sent me to a lab in Farmington. Also never informed me I was supposed to have fasted beforehand. Waste of my time. They don't want your business.

Absolutely worst doctors/practice. Been with them for 20 yrs and in the past couple I have called twice to get in and they can't schedule me for a day or two out. They tell you to go to emergency if you can't wait. Don't go with them unless you can "plan" to be sick or get hurt!!!!

Good luck getting an appointment with your doc. I needed a sick visit and was told "he has availability next year." Hectic. No appointments available ever.

My NPS is Detractor. I would not recommend Somerset ProHealth to a friend or family because of the NO Customer Service Experience... Somerset you have become to big..