Firehouse Subs Ingersoll

Awesome staff and tasty subs, soups and beverages!

Love this location, the staff here is always so friendly and the subs are consistent. Usually get the hook and ladder. Can't add your own sauces due to covid but can still get some in packets if you ask! Clean space, quick service.

You guys are the best! I feel like Norm walking into Cheers every time I visit! The New York Steamer is my Favorite and you all remember how I like it every time! Always makes my day better when I can make it in! Thanks!!!

I went to Firehouse to take advantage of a free birthday sub. I ended up ordering two; the New York Steamer (delicious!!) and the Steak & Cheese with mushrooms (yummy). The sandwiches were delicious, the service was wonderful and the three employees were fantastic. Each of the employees (it was slow when I was there, one person in front of me) were so outgoing, talking as though we were friends. For me, customer service is such a big part of a food experience and they definitely didn't disappoint. I will definitely be back and would recommend this location!

1st time there. The service was awesome, the food was awesome. I would definitely go back, and I highly recommend everyone must try it.

I went to this location and I had ordered a large and the employee accidentally rang 2 mediums (I believe. Something along those lines) and she asked if I would just like 2 mediums. I replied the large was enough. Well little did I know at that time they she didn't know how to void the sale, I think. So she went over to her purse and grabbed the remaining cost to pay it off so her register wasn't off. I was kind of confused at the time. After I left and thought about it I could only come to 1 of 2 conclusions. Either She was so worried about losing her job that she would rather take money out of her own pocket than to simply "void" the sale. Or the company hadn't taught her how to void a sale, but still instilled in her that she could lose her job for an action as little as that. Either way it just went to show how good of an employee she is, and also how unfair of employers Firehouse subs is. I could be totally wrong but I can't see it any other way. I've been in twice since trying to find this lady to pay her back but I have yet to see her. Anyway, the staff (only her at the time) was awesome. And the food (she prepared) was excellent. However, I can't say as a franchise over all how I feel but I will get to the bottom of this. So my rating is solely on her as for now. I hope I find her soon. I'd like to hire her at my business honestly!!

Never had this place before. Got the large Italian Sandwich, extra Mayo add Turkey. Everything was spot on, Service was great. I'll definitely be a regular now😁

I have ate at Firehouse 3 times now, and EVERY time I have been SO impressed!!!! I really have no desire to go to the "other" sub shops. I hope this stays consistent. Keep up the great work!!!

I love the service, food is awesome. My daughter is a faithful customer. Thanks guys you are a step above the rest.

Their sandwiches are superb! Doesn't matter which one you choose cause they're all delicious! Fast service and plenty of room for a lot of people. Enjoy, I did!

The best sub shop ever!! I will never eat at subway again. The flavor and quality was all on point!! And bonus we get to help our firefighters and first responders, you cant go wrong stopping in or picking up,even delivery was awesome. We are customers for life. Yummy

Awesome food and Awesome service! Prices are very reasonable as well. Winter, our sandwich maker, did an excellent job of explaining the menu and made us a couple of Awesome sandwiches! She was very friendly and helpful! Definitely recommend you give them a try if you haven't already. Yummy!!!

Great sub shop. Staff was friendly and fun. Subs were great. Will definitely be coming back.

The subs here are VERY good. A bit pricey but worth it every so often. They also sell their empty pickle buckets for $2. Friendly staff. Very family friendly. Lot parking and drive through available. Marcy’sDinerTantrumScale 5/5-no screaming kids. Try the cheddar brisket! I was much more impressed with Fire House than most sub shops! The selection of sandwiches was great and you had almost too many options on how to customize yours. It was a good sandwich served hot with good sides. This was a quick supper before a movie and we almost missed the movie!

A couple weeks ago I ordered delivery through door dash. It was a snowy day and the driver never made it to Firehouse. I found out they cancelled my order after over an hour of waiting.

Firehouse employees Sarah and Nick stayed late and waited for me to drive there and pick it up. They were incredibly understanding and thoughtful of the situation and they even gave me extra sandwiches for my trouble!

I know firehouse subs are delicious but it’s this type of care that will have me coming back regularly.

Fast friendly service with a large variety of sauces. Actually the biggest variety I've ever seen. You can dine in do carry out and it's always made fresh and hot. As you order. Right there located on a nice street near downtown Des Moines.

Living in Iowa for most of my life. Honestly, have never been to a fire house subs location. I was really hungry after leaving a doctors appointment off of University in West Des Moines. So, I decided after driving by to turn around and give it a shot! I can’t tell you how happy I was to turn around and try fire house subs. I had the Italian sub with baked potato soup. It was out of this world! The service was pretty good as well. It took less than five minutes to make my food. I will definitely be back probably to the Ingersoll location this time since I’m closer 👍 Thanks!!!

The brisket sandwich is amazing. I ordered a large and barely could finish it. Probably way too many calories for me but so well worth it and it only cost $11 not bad at all. Walked away full and happy.

I have loved Firehouse Subs since I first experienced them about ten years ago. The crew is fantastic, even greet me by name. The brisket and cheddar with datil pepper sauce is the BEST (admittedly it's the only sandwich I get there)

I am hooked! I had never tried Firehouse before, and I am so glad I decided to try it! I got the hero, and it was the perfect mixture of meats, sauce, and heat. I wish there was one closer to me.