Iowa State Bank

I have been banking with Iowa State Bank for 30 years. You will not be able to go anywhere else and get excellent service that bends over backwards to take care of the customer. You can always call and get a person without a menu and get questions and problems handled instantly!

Great service, slow, but quality service, and fast banking. Thanks for the great service.

Only downfall is locations are few. So I get charged for ATM withdrawal anytime I need cash and am not close enough to them. Customer service amazing candid and feels quaint and like family.

This bank is understaffed and the staff treats customers like vermin. If there is a problem, they'll cite some policy that is so outrageous that it is obvious the employee made it up. This used to be a bank that cared about its customers, but management changes over the years have turned it into another bank that thinks customers are a liability.

The only bank who has ever said a cashiers check can not be put back into account after being issued. Never have I heard that from any other bank but that would make sense with the plethora of 1 star reviews.