Wichita Federal Credit Union

To Whom It May Concern,

I recently had the pleasure of working with Teresa Boyer on a loan refinancing case. As someone new to the United States, the complexities of the refinancing process were initially overwhelming to me. However, Teresa made the entire process seamless and understandable, demonstrating exceptional professionalism and patience throughout our interactions.

Her ability to simplify complex financial concepts for newcomers, coupled with her kindness and helpfulness, was truly remarkable. Teresa's dedication not only made me feel well-informed but also greatly appreciated as a client.

Given the outstanding service and support provided by Teresa, I strongly believe she is deserving of recognition and advancement within your organization. Her exemplary performance and commitment to client satisfaction are assets that undoubtedly contribute to the success of your team.

I am deeply grateful for Teresa's assistance and confidently recommend her for any opportunities for professional growth or promotion that may arise. Her contribution to my positive experience with your services has been invaluable, and she truly epitomizes the qualities of an exceptional employee.

Sincerely,

Wissa Malikzai

Lori was very helpful with our home equity loan! Process was fast and effortless. Wish all institutions were as efficient as Wichita Federal Credit Union. Thanks again!

Lori is by far the best loan officer we've ever worked with. She's quick to reply, her communication never falls short, she is so patient when we have 100+ questions and always makes the process painless as possible for us. I couldn't imagine ever working with someone else.

This is the best bank. And their employees Candy Thompson and Christi have been amazing to work with. Had a bad situation and they turned it into a positive experience. Will definitely recommend.

I am so glad that my son recommended Wichita Federal Credit Union to me! Everyone is very friendly and helpful. They go above and beyond to make sure everything you need is taken care of!

Candy is so great. Such a helpful person. Always there to answer any question I have and guide me in the right direction.

Lori and Paige were amazing and so easy to work with! The staff at WFCU are always first class.

Lori, is on it. Kind, efficient, responsive and very personable. Greatest loan specialist ever.

Alex Febres was amazing, he flawlessly executed my desires while also looking out for my best interest and most of all putting my needs at the forefront of our minds. He adapted effortlessly to all sudden changes and never left me feeling discouraged no matter how many obstacles. Today I am driving away in a vehicle way better than the one I had initially planned on getting and I couldn’t have been able to do so without his guidance and expertise. I would recommend Alex to those I care for most simply because I know he carries himself with exceptional honor and conducts business with the best intentions. I am so thankful for his help with everything!

Very wonderful and helpful group of people! Alex made my very first loan go smoothly and walked me through everything very thoroughly, making me comfortable in what would otherwise have been a nerve-wracking situation. As a young adult, I’ve made very few serious financial decisions, let alone something like applying for an auto loan (on my very first car, nonetheless). He helped me figure out what was best for my finances and made me feel confident in my decisions. Thank you Alex!

Thank you Teresa for all of your help! It’s been a pleasure working with you! Thank you for your patience and willingness to work with me. Excellent customer service! 10/10

Alex was amazing with helping me and made the loan process extremely simple. He was kind and understanding and made sure I understood the terms. I have always had a great experience at all WFCU locations.

Teresa Boyer was very nice since the first time we met virtually. Was great help and gave me great advice! Shows the care for her clients and is patient. Responded very fast through emails and made the process go smooth and fast. Highly recommend.

Teresa and WFCU are the best. Have worked with Teresa for years and every interaction with her is professional, pleasant and thorough! She has recommended services to our family that I didn’t know WFCU had. Love this credit union!

Alex Febres did an amazing job handling my accounts. He respected my third shift schedule and never tried to interrupt my sleep time. He was so kind and helpful.

Working with Lori Becker for my loan was an absolute delight!! She took care of everything and kept me posted every step of the way as well as answering my many questions!! I would definitely recommend anyone needing a home loan to go see Lori !!

Teresa was an absolute JOY to work with. She was fast, efficient, personable, and incredibly helpful. 100% recommend her, she was just incredible. Could not have been more pleased.

Teresa was wonderful and made this experience way less painful! I had never been preapproved to buy a car before and she assured me that it would be easy! She was amazing through this stressful process

Josh at the East Webb location is always friendly and helpful! All staff are friendly and in a good mood as well. This location is my favorite to go to.

Over the few year a been here in Wichita, Alex Febres has been an amazing help for me, he has help me accomplish and give some great advice. He help me with my car loan, personal loan, and now house loan, %110 recommended🔥🔥🔥