Kadena US Post Office

Shoutout to the post office, man. First, I’ll give some praise, then I’ll give some tips for getting in and out of there faster.

First: Every time I go in there, the staff have a good attitude. They work as fast as they can and they’re good at their jobs, especially the Japanese employees. It’s a tough job and very customer service heavy, so cheers to them for putting up with us.

Tips:
1. Plan ahead. Show up in the morning if you can. Try to avoid end of day or lunch. Don’t go the day before they close or the day right after they get back from a break, and if you do, be prepared to wait a little. I know planning ahead is hard but *most likely* whoever you’re shipping stuff to can wait an extra day so you’re not getting stuck in line for a long period of time.

2. Learn how to fill out the customs form. If you’re shipping ANYTHING, do the customs form. Go in there, walk over to a computer, find a laminated sheet of paper that has the directions, and READ THEM. Then take a photo of them, then REAM THEM AGAIN. You will most likely not READ THE DIRECTIONS and go to the usps website and begin to fill out the customs form incorrectly. If you READ THE DIRECTIONS, line by line, you will have no problems.

3. Do the customs form at home or in your office. It’s less stressful, you can do it sitting down, you can create an account on usps and save contact information to auto-populate addresses and stuff. You will have a photo of the customs forms directions that you READ on your phone. Then you’ll download the customs form, send it to your phone, walk into the post office like you know what you’re doing because you do know what you’re doing because you READ THE DIRECTIONS.

4. Have a positive attitude. That’s just generally good to do even sans post office visits.

That’s all I have, I don’t work in the post office or FSS, or anything even remotely close. Just want to help the people and support the post office. Thank you for your time.

They used to be absolutely awful (50 people in line was routine) but they’ve actually been decent since about June 2021.

Great Service！

Gets the job done

Lines are long, but workers are quick

I get its not an easy job but I go twice a week and they just found a package from July and said they gave me 2 notices... which I never got since I would happily go and get it!
The online custom form is a disaster [not st all the employees fault]

I love that you receive an email notification if you have a package waiting. This is a good idea especially if you're not expecting anything in the mail.

Service is good but the facility is extremely old

Busy busy... Expect the wait