Nationwide Building Society

An excellent Service from Andi. If only Mr Syed who works at my local branch in Stanmore was more like Andi- who acknowledged me with a Good Afternoon and simple small talk. Andi was diligent and and positive throughout a simple transaction. Keep up hardwork & Onwards and upwards.

I am very happy with the help I received in this branch by Samita ( I hope I have the name right)an Asian lady who is so very friendly & efficient, I've used this Branch a few times & the staff are fantastic, they never rush you & make sure you are happy with your business

Brilliant service at this bank, they really thought outside the box of how they could help when I visited the branch to sort something out and it was great, thank you!

Staff were brilliant, Charleen helped me throughout the whole process and couldn't be more grateful 👍

Well I must say the staff was very helpful.
I had very nice young man help me sorting out tranfering money from my bank account to my Nephew. He was very acompadating and want thank you for helping me.
Then I had a lovely lady who help me setup online banking. She took her time and I was so happy at the end of been able to do online banking.
Thank you both. Very sorry I forgot both your name.
26/07 2022

The staff were extremely helpful and friendly and let me stay after closing hours to finish my appointment.
I was very lucky to have been helped by Charleen who was a god send !

Excellent service today from Tom! I tried to switch over my account on the phone for the past 2 hours - no luck! I pop into the branch 10 minutes before closing and Tom was on hand to help. Did it all within 15 minutes and didn't mind staying late. Thank you!

Great service by Sarita, she really took the time out to explain things clearly and went the extra mile. Thanks

Great customer service!

I have bank account with Nationwide and I'm very happy with this branch ,very helpfully fast and easy,I recomended is very good branch.Regards Cristian Buzan!

There fast and straight to the point. Professional "get it done" people.

Quick no nnousence

Great customer service

Went in to report fraud issues with my credit card. Manager Sarah was first rate. Super helpful and understanding. Whatever she’s paid she deserves a pay rise.

Very helpful staff

I was greeted by a lady with blond hair who was very bubbly and helpful. That's the good part dealt with.
Unfortunately the lady that was behind the counter was miserable, surly and totally unhelpful.
I have banked with the Nationwide and the Anglia before for over 40 years and this was the worst customer service I have recieved from them.
I would recommend the Nationwide but not this branch. The only reason I have given two stars is for the first lady, otherwise it would have been zero.

I have been frauded by one of the customers of this bank. The bank took the funds back that were paid to me for a service. I gave this client more than double the time I normally give for this session. PayPal had key strokes, I.P. address to prove that she made payment to me and said they sent this to the bank. I also have proof that she paid me as well, screenshots of her sharing exactly when she paid me, then more messages thanking me for the session, plus a positive review she gave etc.. I have been trying to contact customer service regarding the issue for months with no response. I would like someone to contact about this. Please let me know where I can forward the evidence already sent to your customer service for review. ThX