Burnel & Co Estate Agents

My family and I have been using Burnel & Co agency services for the past 12 years and I highly commend them on their outstanding service.

For my landlord business they always find the most suitable tenants and provide an efficient service from start to finish including contracts and agreements, rent collecting and dealing with any problems. They are a reliable company and I can trust them to manage my properties with very little involvement from myself.

They also provide an excellent sales service. We have purchased multiple properties through them and have been pleased with the outstanding service they provide from seeking a reliable solicitor to ensuring completion is done on time. Luisa deals with the sales progression and has been excellent over the years.

We own a portfolio of properties and have also sold through Burnel & Co. All viewings were accompanied and the issues of liaising with current tenants were dealt with efficiently and disruption was kept to a minimum for all concerned during each sale. We continue to sell through Burnel & Co as the service is fast, efficient and competent. They always attain the best prices and ensure completion is smooth.

Burnel & Co are much more helpful and efficient compared to other agents who we have used in the area and would highly recommend them for all services, be it lettings, sales or purchasing. We have not had any cause for concern in 12 years which speaks for itself!

I am so pleased to have found Luisa and the team at Burnel & Co. Having been badly let down by a previous local letting agent I decided to switch. As a landlord my property was pretty much trashed and the previous agent wasn't helping me at all. Luisa helped me get the right people in and quickly to do the refurb and found me some new (good quality) tenants before the works were even finished. Very professional, responsive and great customer service. You couldn't ask for more from an agent. I wouldn't hesitate to recommend the team for any of your property needs in the area.

Having dealt with my fair share of problematic estate agents, Burnel & Co have been a breath of fresh air. Luisa and her team have delivered time and time again for myself, handling my portfolio of properties with an exemplary service.

From the sale of one of my TW7 properties to the letting of others, their processes have been efficient and thorough requiring minimal input from myself whilst always keeping me informed.

They are the epitome of a bespoke service and I can not recommend them enough.

Luisa and her team were so helpful taking on our property from another agent and suddenly we knew there was care there! Luisa has such an informative and mature manner, putting everyone clearly in the picture and brings so much knowledge and reassurance into all dealings. We had a long term tenant in with mental health issues and Luisa was just perfect in pitching in with the client and close family to resolve issues. Very professional and a service with integrity.

We have been letting our properties through Burnel and Co for more than 10 years. They are Highly professional, understanding & caring. In case of any issues, they always get back to us promptly and often take care of the problem themselves. Luisa and Sabeena are doing a fantastic job in finding suitable tenants for us. They are super organised and pay attention to details. Providing excellent customer service is right at the top of their list and we highly recommend them.

Burnel & Co i will say is the best estate agents i have found so far they are very helpful very good customer service or i will say excellent service they provide to their client. I have been with last three year and i love these people. Very patient and knowledgeable, and they always had time for me when I had questions or concerns about the process. I’d highly recommend Burnel & Co.
I’ll gladly work with Burnel & Co again and would recommend them to anyone looking for an awesome agent.

Raj & Sumina

We have both rented from Burnel in the past and then we bought our 1st property through Luisa, this agency never fails to give superb service and always with a smile and very helpful. Nothing is too much trouble and we are now buying a property for investment to rent out through Burnel. Thanks to all in the office and little doggy bellaboo.

We have been dealing with Luisa and the staff at Burnel and Co since 2003. The service from them has always been second to none and having dealt with other agents, I find their service very efficient and professional in comparison. Thank you Luisa and all the staff, keep up the geat work!

We've worked for many years with Burnel & Co and Luisa has proven invaluable. She always makes herself available for advice when needed and support in case of issues. I would highly recommend them.

Sabeena was nice, helpful, strong minded. She was given a professional service. The process was fast and fluent. She communicated with the landlord for us smoothly. Happy to rent a property via Burnel & Co.

Fantastic, honest reliable letting agents. Professional service. I have been with them for 14 years and would never change them. Highly recommend to all landlords and tenants! Well done Burnel & Co.

Amazing professional service, Luisa kept us in the loop all during the whole process even after office hours! Highly recommended 5 star service.

Always available and give invaluable advice and guidance. Nice and friendly professional staff. Highly recommended!

they are very honest and they provide reliable customer service too