LL House Of Beauty

I am so happy to find Laura! She is very kind and good at what she does! I went to her to do my lips, and absolutely in love with the shape! They look natural and sexy! So hard to find in London someone you can trust, but Laura is definitely how I got used to it back home in Latvia. I will definitely come back!

Just had my lips done for the first time today and Laura was amazing, she knew exactly what look I wanted and she was extremely kind and calming. I would highly recommend going here.
Thank you so much Laura I'm super happy with my new lips 👄👍x

Laura is amazing and did a fantastic job on my sisters lashes, I couldn’t help but get mine done the next day! I’m so so impressed with the results x

Laura done a very nice job, what i was expecting to look like after the treatments, and what i look like, its just amazing results. Will be coming back soon, for more treatments.Thank you

Such a good service provided at this salon! Wow! You could see that professionals are working here with high quality service. Will come back here :)

Omg she's really good im so happy ! She knows her job really well and i can recommend her 100% to everyone trust me girls she knows what she doing👍👍👍❤

a great beautician, I’m very happy with her job . She is amazing. highly recommend.

Perfect! I had Biorevitalization procedure. I am happy with results. Thank you Laura! :) See you next time.

Best service i ever had, highly recommended for males and females. Amazing, thank you.

Profesional :) good service!!! Thanks Laura :)

Highly recommended, excelent customer service and experienced specialist. +++++

Good

First off, I struggled to find this place .This business has no external signage at all and is within another business. It is also 2 doors down from where 503 is written on the building. I arrived 15 minutes late as a result as I had to go to the cafe and pull up the Treatwell page to work out what happened. I walked well pass the shop. Laura then told me she was unwilling to do a steam and extraction in the remaining 45 minutes and was only going to wash my face and mask it, something I could have easily done at home. The fact she could not simply extract my face as I requested was a denial of services. She was very rude and rather than said, "Oh maybe I'll consider hanging a sign" she blamed me for being unable to find her.

In addition to this, she cancelled my first appointment and rescheduled it after the appointment was first created.

She also refused a refund in the salon when I asked for it. This was the worst experience I have ever had at a salon. I would leave 0 stars if I could. I have been getting facials for 20 years and going to the same woman in NYC for a decade. I have never experienced such rudeness and I'm from NYC. This is saying something.

Update:
She also sent me possibly the rudest text to my personal phone after leaving this review. It just re-affirmed my suspicion that this is not the level of professional service I am used to.

Ok