The Wembley Practice

I had the pleasure of interacting with Alexandra during my recent visit to the GP practice, and I must say, her professionalism and courtesy were exemplary. From the moment I stepped in, Alexandra greeted me warmly and listened attentively to my concerns. She efficiently booked my appointment with the doctor, making the entire process smooth and hassle-free.

Her dedication to her job and her compassionate demeanor truly stood out, making me feel valued as a patient. Alexandra’s professionalism reflects positively on the practice and enhances the overall patient experience.

I highly commend Alexandra for her outstanding service and would like to extend my gratitude for her excellent assistance.

I really appreciate all services offered by this surgery, great customer care, staff are always available to answer any queries, staff always ensure you have a timely face to face appointment with Dr , timely referrals by Drs for complex cases, and just today, had an interaction with Madhavi, you are amazing, despite my difficult veins, you made it soo easy and quick. Proud of this surgery. Keep it up

Excellent service at The Wembley Practice. They helped me to check my blood pressure and book an appointment. I would especially like to Thank Musa, Jasim & Alexander for being an amazing help and always being so responsive. I recommend this surgery to everyone.

Following an initial disappointment and bad feeling from my experience at the surgery which i complained to the assistant practice manager, another appointment was scheduled for me to see a GP. The female GP that i met was nice and gave a good medical intervention to my complaint. I'm happy with the practice.

Very patient and helpful staff. Nurse saeed in particular is very helpful and kind, he listens attentively. Also the pharmacist, Fatima and nurse Christina were very understanding and caring and they showed a lot of empathy. Also Nurse Zohra was quite helpful and kind as well👍👍💕💐. Also Doctor Hamilton was very kind. Overall most of the staff are helpful.

Ms McGregor

The Dr iQ app is a powerful tool for me to communicate my needs to my GP. Easy to use and they get back to me quickly. They are friendly, efficient and provide a professional service . Thank you Wembley Practice.

I recently visited the GP and was greeted by a receptionist named Swizlyn who provided exceptional service. Her warm welcome and helpful attitude made my visit a pleasant experience. Thank you SWIZLYN for your professionalism and kindness!

I had an amazing experience today at The Wembley Practice. I would like to especially thank Musa, Sahra and Khayam for their wonderful service. They really helped me to resolve my issue today, I highly recommend this practice to everyone!

Great staff all helpful swizlyn is very helpful girl. I have last 13 years and every time good experience. All Doctor and nurses and reception staff swizlyn very helping and caring.
God bless you all.
Thank you 🙏🏻

Doctors here are very good, and they actually do care about the patients. Doctor Roshni and Dr Hamilton especially deserve special mention by name for their dedication to patients and care. Speedy booking system with the app as long as you send in requests before noon. The reception staff are friendly too and willing to help.

Edited my review to change from the previous long waiting times for calls to be answered, to now having a new system where you can get a call back when their phone lines are busy. This really helps as there is no longer the need to stay on hold for ages until you speak to someone. Shows great initiative from the practice that they're improving for the better.

Other than that, the surgery is clean. Waiting area is properly maintained and I am happy with the surgery. I have also asked my entire family and extended family and friends to move to this surgery. Definitely recommend.

I had an appointment with Madhavi Today for the blood test ,she was very helpful all team of Wembley practice were very professional sara assistant practice manager was very kind and polite

Excellent service the staff is very polite and there is no waiting, I was seen on time. They have always made sure that I am seen in a timely manner. I also love the fact that they provided extra advice on how I can take advantage of their services.

Recently I visited The Wembley practice. Staff found friendly and supportive, particularly Madhavi Sengupta. She is amazing, benevolent, flexible and supportive. She helped me a lot. Thank you.

This is the best Gp ever my daughter has a blood test with cristina and she was sooo gentle and soo sweet. She is the best.

Thank you so much for your job! I am really impressed I am in this UK from 6 years and you guys are the 1st GP actually doing your job! Thank you to the receptionists fro the quick response and the doctors! Thank so much!

I’m very happy with all staff at the wembley practice , everyone is very professional specially Madhavi and Sara were very helpful today

"The Wembley practice is truly one of the best GP practices in London. Despite being busy, they always manage to schedule same-day appointments. The staff are amazing, hardworking individuals who consistently exhibit an abundance of energy. I sincerely hope that other GP practices learn from their positive attitude towards patients and strive to improve their services.

Regards,
Abdul Saleem"

I can’t speak for others here but honestly this practice has always been SO helpful. With my constant migraine attacks the doctors always take this seriously. They provide me with clear steps on what to do next and they help with the best possible treatment. No bad words, switched from another practice and no regrets at all!

I was very satisfied with the service of Zuhra and Musa. They were very helpful and deserve a pay rise immediately.

Had an Asthma review the other day. Pharmacist was very attentive and listened to all my concerns. Came up with an action plan for me and I’m very happy with her advice and care. Thank you Fatima