Jaycar Electronics Ballarat

Yesterday we needed to do a warranty exchange on our camping fridge, after travelling from Brisbane. We were feeling quite anxious about the situation, but the service we received from Genevieve was outstanding. She listened carefully to our problem and was very professional as she checked all the details. She was also friendly and understanding, and we were soon on our way with the problem all sorted! We would highly recommend this store.

It’s so good that jaycar has finally graced us with a proper shopfront in Ballarat. After much delay and multiple postponed electronics projects the store is finally able to open its doors to the public!

I entered this establishment purely to inspect the wares on sale. I had not intended to purchase anything however I could not resist the purchase of a couple duratech screwdrivers. My personal favourite when it comes to screwing and unscrewing things.

I almost purchase me a soldering iron that was on sale though thanks to a great deal of personal discipline on my part I decided not to purchase (for now).

Love Jaycar, always have what I need for my custom projects. Even when brainstorming possible solutions

What a fantastic store,great range of products,reasonably priced,and impeccable staff,highly recommend

So glad it's finally opened

Decent range & good staff.

Can't wait for this new location to open!

Store is now open and trading!

Looking forward to the new shop!

Staff are helpful and friendly

Expensive

Up until today, I would have said this business was amazing. Been waiting for a 3D printer to arrive it arrives yesterday afternoon whilst I was in store got told they would give me a call tomorrow to let me know when it’s right for collection. They ring in the morning and tell me it’s ready for collection, then ring me back an hour later and tell me it’s sold. That’s pretty bad customer service. Wish Wiltronics was still the stockist and not Jaycar direct. Disappointed

I rang beforehand to make sure I could get what I wanted. Polite young person on counter said hello when I arrived. There was no evidence of a customer being served, so I said what I wanted. I was told to wait until he had serviced his current customer. Waited for a while in front of another sales person showing a 'new person' the computer. No acknowledgement. Finally, some service. Apparently, what I wanted could not be done. That was disappointing, but the condescending, self-righteous, frankly sexist attitude was unforgivable. I will not go in to this shop again. NOT GOOD ENOUGH!

Store is closed yet says it’s open.
I have provided photos as evidence.
I will remove the 1 star once I know the store is actually open for walk in business