Karingal Flooring Xtra

Really good selection of flooring, from carpets to wood and hybrid floors and tiles. Very helpful staff and competitive pricing.

I recently had the pleasure of getting flooring and carpet installed in my home, and I couldn't be happier with the entire experience.
From start to finish, everything went smoothly, and the results are absolutely fantastic. tldr; No fuss customer service. Never felt pressured, affordable.

I want to give a special shout-out to Andrea, who made the entire process seamless. Her expertise, friendliness, and dedication to customer satisfaction truly set this company apart. Minor issues that arose during the installation, were promptly addressed to our satisfaction.

The installers were skilled, personable, and made us feel comfortable in our home. They worked efficiently to complete the job in a timely manner, all while ensuring we were happy with the end results.

Two months later now, and we couldn't be more pleased with it all. I wholeheartedly recommend them to anyone in need of flooring services. Hats off to the entire team for a job well done!

I'm giving 5 stars because they were so kind and helpful and helped us find affordable carpet and gave us a great deal. The installer was fantastic and very nice. Did a wonderful job. The service was wonderful. Our experience was 5+ star!

We are Using Karingal Flooring Xtra from Last 4 years for our Buiness . I would like to give them 5 Star for good Customer services.

I work as a subbie for these guys! Good crew and great carpet range.

This store is definitely the place to shop for all your flooring needs. Awesome service

Very patient, good service, great communication

Went above and beyond with great customer service

good old fashioned customer service 😊👍

happy to help out

Had blinds installed through this company and it was nothing but disappointing, measurements were off, there’s gaps in the blinds and they don’t cover the window properly, this is after they remeasured and adjusted the blinds twice. The carpet we were told that is wear resistant and hardy already is showing signs of needing replacement. All in all I could never recommend this company.

Vinyl flooring laid with faults, have fixed once , but still not right and have asked many times over 2 years for them to correct it, and they ignore me , they come out and tell me they will get if fixed but never do. $6000 floor.
They also told me it would not scratch, well that was a lie.
Would not recommend this company if you want a job done correctly.
Will never go there again

Not very interested in helping us even after us being in the store for over 10 + minutes and nobody was in and when they did come in just a waist of space.
Went to another Ballarat store and was greeted with a smile as well as great service, so all in all your store just missed our on a $15.4k job

Worst company and people I have ever had to deal with. Brett and Ryan are both liars, rude and incompetent. When they finally came to lay the carpet they damaged our walls and edges. Also, there is either not enough no stock available or no stock at all for the carpet, tiles or vinyl they have displayed in the store so don't even bother wasting your time here.

Not a great experience, ordered blinds through these guys. They said 2 weeks, took 8 weeks and I had to attempt to contact them, tried email, land line and finally found a mobile number of which the guy on the other end was very rude, but booked me in. The installer was friendly but the blinds were all about half a metre too long so they had to take them back for modification.. would definitely not recommend.

would be a 0 if you could give them that, the worst experience of our lives, I think I would rather have teeth pulled than ever have to deal with this business ever ever again. This list of how things went wrong are as long as my arm, not to mention the outright lies we where told by Bret. Avoid this place like the plague, we where given a completion date of 3 weeks max, turned into over 3 months and the spin that was given was the worst I have ever heard. My daughter ended up living for months with a concrete slab in Ballarat of all places. Never ever have I had to deal with such liars. And when did send someone to install at least the wet areas, they could not even get that done right and took them 3 tries to get it done. And it was done 3 months after we where told it would be done, it was just the worst ever.