4WD Supacentre Ballarat

Customer service call centre open 8am to 10pm 7 days a week is amazing. 😊
I had an issue with an inverter while camping that needed a quick resolution.

Luke from the Ballarat store was very helpful and was able to resolve my issue so we could continue our camping trip.

Thank you for your help team. 😁 👍

So glad kings opened up a store in Ballarat been there acouple of times . . Walk in and the staff are so helpful and look after you with a smile and are so friendly I will be going back again and again . . Thank you

Great place to spend some money

Just looking 😁 it's always fun to visit kings.
Can't wait for one to arrive in geelong.

Got everything I was after at a great price even after the boxing day sales

Really easy to deal with and had everything I needed.

They had a sale on, got 3 batteries for van

Great products awesome service

Excellent staff. Very prompt service

Toy shop on steroids

I was pleasantly surprised at the range .the prices are pretty good too. I've been to another one in Ballarat and it is no longer there but I'm not surprised it wasn't very good but yer it good

Great shop & great priced items for 4wd & camping

After receiving the wrong information from a staff member about a solar set up, I did my own research to find I didn’t actually need a $200 DCDC box I was told I needed and actually only needed a $30 PWM, I purchased a battery for the solar set up only to be given one by my friend, so I returned the Kings battery the next day unopened, and the staff there told me I can get a refund to my bank account once kings claims get in contact with me, they advised I can’t get a refund only a store credit. Pretty hard to deal with a company that have no idea what they are saying.

Been waiting a month for my rooftop tent. Went into the store and none of the staff were willing to help.

1. They couldn’t find my order, even though I gave them my invoice/order number, staff aren’t well trained.
2. They weren’t willing to give me an ETA on the tent. They said it was impossible. Yet I rang head office and they gave me an ETA instantly.

Just a overly terrible experience from the staff.

But the store is very nicely laid out and a great location

Returned a faulty swag to store 4+ weeks ago. Was told I would be contacted on Monday. Have logged two calls to the 1800 number as there is no direct number, have been told the store would be emailed and call me in two days and still nothing. I do not live in Ballarat, but it’s the closest store. I would like this rectified please. It’s terrible customer service!