Thredbo Retail & Rental Valley Terminal

I recently rented a downhill mountain bike from Thredbo Retail & Rental's mountain bikes, and I am excited to share my positive feedback.
Right from the beginning, the staff showcased exceptional customer service. In addition to the supplied full-face helmet, Thredbo Retail & Rental offers a varied selection of biking accessories, including full-body armour, at an extra cost, ensuring you have all the necessary gear for a safe and enjoyable ride.
In my overall experience with Thredbo Retail & Rental, I found it to be fantastic. Despite encountering a couple of instances where the chain came off, the issue was promptly addressed without causing any inconvenience. The combination of excellent customer service, high-quality bikes, and an efficient rental process made my mountain biking adventure in Thredbo truly memorable.
I highly recommend Thredbo Retail & Rental to anyone considering renting a mountain bike instead of bringing their own. The quality of service and equipment provided truly enhances the overall biking experience.

The Thredbo Retail and Rental place at both the Valley Terminal and Friday Flats were great. The service staff were all super nicely and friendly and really helpful. They made hiring ski equipment quick and easy. The shop was fully stocked with clothes, souvenirs, beanies, ski accessories and so much more.

Super friendly and helpful team.

We picked up our gear without any issue from here.
Chair lift ride to the cafe was amazing with great views.

Team helped us out to get on to gondola on the next day.
Thank you!

Visited there recently, lovely place in Thredbo. Staff Haydon is so helpful he made our snowy mountain tour easier by helping to choose right snow outfits.

So much more than just a place to get chair lift passes.
Bike hire and comprehensive shop, clothing from quality brands your of with friendly helpful staff, well worth a poke around.

Great and convinient, but a bit expensive

Year after year after year, the staff are amazing, patient and always smiling.

Very helpful and gave us a few facts after we did the walk

Helpful staff and great mountain bike instructors.

Friendly staff, easy process.

Had good time and quite a busy place

Friendly helpful staff