Platypus Shoes

Our first time in the store and we recieved excellent service, husband was not sure on what he wanted, and the staff member was very knowledgeable in the shoes she sells, even steering him onto the shoes on sale rather than the full price shoes. In the end we purchased 2 pairs upon her recommendations. Very happy and fun shopping experience. Thank you Georgia (I hope that was you as i didn't catch your name and took this name off the reciept)

The shoes speak for themselves. The great service is defiently worth mentioning from the brunette girl today her customer service was exceptional, super polite helpful and professionl, took time to greet all customers even when she was super busy on her own. My recipt says her name is Casey.

Fantastic customer service, great funky new store, and amazing selection of shoes. The staff in here are tops at their job, they were really helpful and we ended up saving a bucket of money thanks to their assistance. We will be back!!!!

Miguel at Rosny Park, Tasmania was so helpful. Providing knowledge and information about shoes to suit my needs for casual dress and walking. He was so polite, patient and knowledgable . I left with 2 pair of comfy shoes as a very satisfied customer. Thankyou Miguel 🌞

Loud music and friendly staff

lovelt staff!

Very small shop. There's a wider selection at platypus in Hobart

When we visited the store we were not even welcomed or asked if we needed help.

Since I have looked at the reviews now it could be similar case of racism that other reviewers has mentioned.

I purchased a pair of shoes from this store and we said No for the box as it was going to rubbish anyway.

Upon coming home the next day the shoes was big in size and we called to change the size.

When I called and wanted to find out what could be done to change the size, I spoke with Georgia who said she was the store manager. She was very rude, when I explained her what happened, she said that Brinkley would not have missed mentioned that because she is assistant manager. The assistant store manager Brinkley did not inform us about the policy that if we don’t have the box we cannot change the size or return the item. I told her very clearly that she didnot mention it to us but she said that we should have asked her.

I asked her how can I ask her about something that I don’t know about ? How would I know about their policy ? They should be the one to tell us.
The store manager didn’t even apologised for not mentioning the return and exchange policy rather told me what it’s in the receipt and we should have checked. She didnot even try to help.

Isn’t it the responsibility of the store sales person to inform us about the policy when we said No for the box ? It was clear that we didn’t know about the policy when we said No for the box.

We purchased the item at 5.25pm which was 5mins before the closing time. So I guess the manager was in rush to close the store.

I can see why there are so many negative reviews and racism reviews because the store manager the top tier herself is rude and she allows or doesn’t care about the customers and how they treat the customer because she herself doesn’t know it.

Visited the store on Wednesday 16/11, horrible experience. I was not assisted nor welcomed. The lady was doing her own thing by the counter and did not even acknowledge the fact that a customer was in the store. I left and took my business somewhere else.