EB Games / ZiNG Pop Culture - Brookside

I was looked after this Thursday evening at the EB store, Brookside, by Melissa.
She was extremely helpful, friendly and engaging. Melissa took the time to give her professional advice on some games I have been after for a while.
Great customer service and support! Thank you.

Amy is so lovely and unbelievably helpful! I was having problems with my PS4 slim, which was purchased recently from this store. Amy was wonderful over the phone and organised a replacement console for me to collect within 30 minutes. When I got home and realised the same problem was happening, we worked out it was likely my controller… which was replaced same day as well. So hassle free and kind! My experiences at this store have always been flawless.

Shout out to Marie at Brookside EB for going over and above for me! Her customer service is absolutely amazing.

Thank you 🙏

Bought PlayStation VR2 off Melissa yesterday. She has great product knowledge and was very pleasant. Will definitely shop in this store again.

Very nice and organised store. Friendly and helpful staff. Has alot of gifts / deco for that gamer person.. clothes, board games, small furniture, drinking cups and more! Can't fault the store.

Its pretty sad to see that EB games will most likely not be about selling games in the future but just another gift store. But while it lasts, plenty of everything!

Yesterday I called up needing help with my new Xbox series S as it wasn’t connecting to internet properly and this and that.
Lovely lady named Lake was able to help me in a matter of minutes!! Step by step how to reset internet settings that I never even heard of before. Within 5 minutes download of a 6.8gb game Went from 3.5hrs to less than 1!

Thank you again for your amazing help, brookside is my number one store 🤌

Just recently picked up a PS5. When went to pick it up the staff were very friendly and show genuine joy in supplying me with something I have been waiting for for over a year.

Great friendly staff, very good range of products with a wide variety.

The staff here are great. It's due to that reason I continue to come back to this particular store. Customer service is outstanding. If they don't have the product in the store you're looking for, the go the extra mile to assist you in finding it whether it be through themselves or another store. Great team and they really do deserve the 5 star rating.

BWS Woolworths Everton Park on Stafford Road is the worst!

I have brought mutilplaed games and console but the one thing i don't like is that it stuck between two stores that have been closed for a few months now and depending on which was you coming in you can see it. The people who work there are fantastic and friendly.

the store is so great and especially the people working ther the customer service it incredibly brilliant as I just got my ps4 today and had zero clue what to go for then the lovely woman working there gave me and my mother insight and helped me out on what to do and just a special thanks

Staff are always friendly, knowledgeable and I love the $9 tshirt sale!!

I was here earlier tonight with my fam and the young lady who served us was super friendly, she knew her stuff! Definitely one of the better EB's in town, keep up the good work!!!

What i really love about this place is the huge range of games they have here, from Pc to Xbox 1. They have everything. I would also like to acknowledge one of the staff memebers there, Doug, what a great guy, he has helped me on numerous occasions. So i just want to say thank you Doug.

Great service. Swapped a Sony PS4 that has faulty power supply, with no issues. Keep up the good customer service!

The staff there are exceptional, they listened to me talk their ear of 30 mins but also gave some insightful feedback on my criticism and some help with the questions I asked

Always a pleasure to come here. Very friendly service and a wide range of product

Thank you Elijah and Doug for all your help with Ironman I am really enjoying this very much. All the best wishes to you both. Thanks great service.

Good bunch of nerds at this joint. Young, Lovely people and very helpful .

The salesman is such a gentleman and patient person. Even if you don't buy, it's lovely to have conversation with him.