Bing Lee Prospect

Joseph the Chinese salesman was very professional he took the time n effort to help us select n decide a fridge suitable for our household he even reminded us about the entrance doorway n asked if we could fit the fridge through which was thoughtful of him. Going on n beyond a sales reps job description thumps up 👍👍👍 Yenda n Lionel Lee u got a very valued team member at Bing Lee at Prospect Homemaker Center.
Thanks Joseph for your Professional Service Great job Bing Lee !!! 5stars for Sure 😁😁

Always happy walking out of this store. The staff are always professional, helpful and friendly. Highly recommend Bing Lee Prospect. Chris and his staff always go above and beyond to ensuring I receive the best deal and product knowledge Thank you so much ❤

Dan You in sales was excellent, and i would recommend him for any purchases. Very knowledgeable, with commonsense advice and guidance. Went above and beyond to assist my wife and i in selecting the correct fridge for us at the right price.. Delivery was above expectations, with SMS reminders, an app to track the delivery truck, a phone call half an hour before, polite and professional drivers, and they gave me a hand putting the old fridge in the garage. Overall a great experience, with a rare level of customer service - i'll be back for anything else i need with no hesitation.

We recently purchased a TV for my elderly grandparents. We wanted to say thank you for your excellent customer service, particularly the delivery of the product - the delivery man was very kind and helpful. Many thanks! Highly recommend purchasing from this store.

Always get amazing service at prospect. Michelle behind the counter is an absolute gun and all the sales staff are always friendly, welcoming and want your business and they work hard to get it. They're follow-up also after sales has been exceptionally good. Give them a try.

kim nguyen is an absolute asset to this company. Her customer service is brilliant, her effort to support customers is outstanding! Bing lee prospect has never failed to give us an excellent service and Kim is a huge part of that. I would recommend Bing lee prospect over any store as the service and range is brilliant

Same product was $600 dearer than the Good Guys in the same centre. Compare prices before you buy.

Went to Bing Lee at Prospect some time ago as we were buying new appliances for kitchen rebuild and upgrade. We spoke to Dan in appliance sales and quickly learned that he was levels above any salesperson from any store that we had previously dealt with. His product knowledge, advice and honesty was far beyond even the highest expectations, and we vowed then that whenever we needed something that Bing Lee could sell, we would buy from Dan again. Fast forward and 2 sons have had marriage breakdowns requiring purchase of TV's, washing machines, dryers, and various other new machinery, and all has been bought from Dan. He is an absolute credit to the Bing Lee brand, the Prospect store, and himself, and recommend anyone requiring appliances or electricals to see Dan for the best sales experience, and aftersales support.

Trevor & Lesley Banks @ Minchinbury

Fantastic customer service. Shout out to Ken who went above and beyond. We are extremely happy with our recent purchases. Thank you Ken and team

Anyone needing anything from binglee I would highly recommend Kim Nguyen. I have just finished setting up a large business and Kim has been an absolute stand out with her efforts. She is efficient, helpful and so accomodating!!!! She makes the entire process of ordering so easy and makes sure you’ll always have the best price. Thank you Kim you are an asset to binglee prospect! So very impressed! It’s been months and months of Kim helping with appliances and not once has she disappointed us! She’s amazing

I had the most amazing experience with the team at Bing Lee Prospect. Dan made sure he looked after me from the moment I stepped into the store, from buying the right product to the right price. Dan was also patient me as the products I ordered I couldn’t have them delivered as we were running behind on building our new home as my mum passed away he was not pushy to have the products delivered.
Dan’s after sales service is just as amazing, I had questions about my Zip tap & he followed it through to my satisfaction. Thank you Dan, your assistance is greatly appreciated.

Bought an Apple watch recently and Serena was just wonderful. Answered all my questions while in the store, and followed up on communicating the product expected delivery date as there was no stock available at the time, and she called me as soon as stock arrived. Exceptional level of customer service from Serena, she made the experience a very positive one.

We had awesome service from Kerwin today. He looked up other Bing Lee stores for a Food Mixer that we wanted to purchase, since this store was out of stock. He also offered to give the Marsden store a call to reserve one for us, as they were low in stock and we were planning to make our way there. It was very pleasant to be served by such a helpful person! :)

I prefer checking with Bing Lee every time I buy something as they give very competitive prices. Dan-sales person was very helpful in explaining the products and helped us take informed decisions to buy the products.

When our old washing machine died it was with the washing in it and water. Such a hassle. We went down to Bing Lee and Dan helped us pick a new one. It was such a smooth customer service approach. No BS or pressure and all our questions answered. They promised next day delivery between certain times and the machine arrived the next day, on time and was installed within about 10 minutes. They took the old machine away, as promised, and we were ready to go. Even though I am not a techi wizz this machine I bought which was an LG was easy to work out how to use especially as they had told us in the store already what to do. Dan actually plugged in a demo for us and explained how to use it. The booklet is quite easy to read and our washing is so much cleaner looking. I don't think the old machine was even washing properly. So far we are very pleased with this product. We migrated from a 5kg old one to a 7.5 kg new one so we can fit more in per wash. It seems to calibrate it to see if the settings are right we chose and then off it goes. It's almost soundless and so so easy. Am happy with this product right now :) and wrote this review to thank Dan and Bing Lee for making what could have been a disaster with no washer and endless looking into a wonderful smooth transition to something better. Good job guys! Thanks :)

Always shop at Bing Lee because you are never hassled to make a purchase as they look to do the right thing by the customer. Annabelle was knowledgeable and friendly and made our purchase easy.

I bought a split system ac and a freestanding oven from this store last month. From word go, when I walked into the store I have been impressed with the quality of service and knowledge of products from the employees. I had to contact the office for a number of reasons and every time they were very helpful. I love bing lee...thanks guys!
Ps. The sales lady Kim is a credit to the company.

Visited this store again today to this time purchase a dryer. Have previously purchased a washing machine at this store. Joseph was again the first person to come and greet me as I walked into the store. Joseph is friendly and knowledgeable about the product I was looking to purchase. He pricematched another store and we got a bing lee gift card through a promotion taking place also. I thank Joseph for his help today and will indeed go back to this store again.

We had the most amazing experience with the team at Bing Lee Prospect. Kim Nguyen made sure she looked after us from begining. She helped us choosing the right kitchen appliances and also gave us good discount on all appliances. She has helped us with keeping stock in store till our house gets ready in around 3 months. Execellent customer service from Kim and will highly recommend to buy appliances from Binglee prospect store as team there is great and also beat the prices of other stores.
Thank you Kim for your execellent customer service. Appreciate it.

I have ordered online via Bing Lee EBay store and my order was ready to pick up in few hours. Hassle free pick up too! The staff even helped carrying them to my car. Great service.