PassionZone Adult Store

Friendly and knowledgeable staff who are super helpful. Visiting a shop like this can be awkward at times but not this one. Look forward to returning soon!

Great store and great service! Staff are very knowledgeable! Recommend to everyone

Thank you for our re online click and collect your staff were more than helpful from start to finish, your products are great quality so thank you be back soon

as a frequent customer to this shop , i find the staff most helpful and friendly in sourcing new products for me , the range is very good and every time i visit there is always something new that catches my attention , well done guys

Staff are so lovely and welcoming, very bright vibrant shop and they have such a wide range of products. Highly suggest going to see the ladies here

Fantastic experience, the lady in store was SO lovely and helpful, and made my partner and I so comfortable!

Excellent customer service and very fast delivery and communication.
This is a first rate store!

Absolutely love this store, fantastic customer service!

Friendly staff, great product range

The lady in the store was super helpful and honest

Amazing customer service!!!

Amazing Staff!

love the shop

Awsome shop

While the initial service was amazing - I am extremely disappointed in how my complaint was handles, and will never go back. I bought a product (spent over $135) to find when I got home to open the product and charge it …. it was faulty. I have two other similar toys so know that the product should have a light to indicate if it’s charged - this was not working. Also, had some difficulty turning off the toy. Clearly something wrong. I called both shops to be told that I could not return the item to swap it over (my item was purchased 2 hours earlier) and not used, and that their policy was that I had to give it to the shop for 24 hours to deem the product unsuitable before they would deal with the guarantee. I asked for the policy to be emailed to me - which I was abruptly told no. I asked for the name of the employee, which I was told she would not provide - over, what started as a positive experience, turned out to be a terrible experience. I will see the manager on Monday - absolutely disappointed if no satisfactory result I will take them to dept of fair trading ….. and - with that treatment (or should I say, mistreatment) … you may as well buy your toys online.