Samsonite

The visually appealing Samsonite shop in the historic heart of Vienna offers a large selection of the current range at the same prices as the online shop. But when it comes to rucksacks, bags and suitcases in particular, it's important to make a real comparison. The staff are very patient, friendly and service-orientated.
An absolute recommendation!

very nice seller, gave advice, I, as always, chose among a large number of options, never looked askance. quite a large selection. and I bought what I wanted. thank you ❤

I was impressed by their dedication to delivering high-quality suitcases and their commitment to client satisfaction. I highly recommend Good Suitcase.

The best costumer service that we got

Excellent sales staff, thanks 🙏

Went in particular to buy a rolling backpack case, bought a nice green one, the sales person was friendly helpful, showed all what the case was capable of.
Very happy with my purchase.

Friendly staff. Very helpful

Got the best deal for my luggage

Staff is very service orientated, big variety of luggages with good quality for a reasonable price. Travelling for business already many years with Samsonite - no problems yet, even when there were warranty cases.

Great service and very friendly sales assistants. Sells Tumi products as well as Samsonite. Worth paying a visit if you're considering buying bags etc.

Many lineups with kind staffs. Repairing is not in scope - if you'd like to fix your samsonite suitcase, they will introduce you of the repair shop which locates 5 stations away by subway from this place.

It has also other brands, such as American touristor. The staff is really nice and patient introducing the material and functioning.

The store is in a convenient location. Good workers, thank you

Expensive and high quality. 👍

Samsonite the best....

Excellent

Excellent acceuil et excellent service. Un jeune homme nous a dépanné gratuitement avec une pièce de rechange pour une valise agée de 12 ans environ et dont nous n'avions pas le numéro de série. C'était une petitie pièce en plastique mais vitale. Il nnous l'a fournie et ne nous a rien fait payer. Du grand service. Merci !

Ich habe mich gestern sehr gut betreut gefühlt und die junge Dame hat mich sehr gut beraten. Alle Fragen konnten beantwortet werden und ich komme gerne wieder. Die Atmosphäre war sehr angenehm.
Komme gerne wieder !

Kompetentes sehr freundliches Personal beratend und nicht aufdringlich.

Hinter der tiefgaragenbaustelle gerade abverkauf von wirklicher qualitätsware.
Zur vorgeschichte: zirka 1980 - 2003 war ich weltreisender. Meist begleitet von einem samsonite hartschalenkoffer. Der ist nach 40 jahren noch immer intakt. Schaun wir mal wie lange der rucksack ankauf 2020 hält.